Talent Acquisition Team Lead

**Date**:Oct 4, 2025

**Location**: Toronto, ON, CA

**Company**:Hydro One Networks Inc

**50809** -**Toronto** -**Regular**

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One

Reporting to the Manager, Talent Acquisition, the Talent Acquisition Team Lead is responsible for consulting with clients to provide value-added recommendations in all aspects of recruitment and will ensure adherence to provisions of the appropriate Collective Agreements, policies and procedures, and applicable legislation. TA Lead will assist the Manager Talent Acquisition, in developing and designing recruitment and on-boarding policies and strategies through improved interfaces with the Lines of Business.

**Specific Accountabilities**:
Through collateral relationships with respect to the Manager, Talent Acquisition and within context provided TA Lead will be responsible to fulfill following responsibilities:
- Train and onboard new Talent Acquisition staff members.
- Provide training, advice and assist in the implementation of effective selection programs.
- Assist and evaluate the effectiveness of selection decisions.
- Assist in building a team culture of superior customer service by developing and leading a client-driven effort, constantly improving processes and procedures to meet changing technical and customer requirements in a pro-active manner.
- Conduct TA HR case monitoring and data integrity reviews to ensure that production and quality expectations are being met, providing timely feedback, and coaching to ensure performance metrics are being met or exceeded; observe employee demeanor, technical accuracy, and conformity to company policies; conduct ongoing observations of program performance and identifies training needs.
- Serve as first level of escalation point for complex or unique union, pay or other issues.
- Coordinate the recruitment of students for graduate and co-op student development programs and administer the Hydro One Summer Student hiring program.
- Responsible for managing and producing daily, weekly, monthly, and yearly Recruitment statistics and KPIs.
- Analyze KPIs to detect trends and recommend solutions that will contribute towards higher employee and manager satisfaction.
- Partner with the other COE's of HR team leads (HR Shared Services, DEI, Total Compensation, Talent Management, EDMT, Pay and HR Technology) to coordinate workflow and communications with key stakeholders; ensure seamless hand-off of processes and deliverables.
- Seek and identify opportunities for continuous improvement strategies to identify efficiencies and continue to streamline processes.
- Identify and resolve gaps in knowledgebase provided to employees through the HR portal.
- Support the implementation of change initiatives such as new programs, processes, systems, and ways of working, inspiring team members to embrace change and continuous improvement.
- Recommend suitable sourcing solutions including the use of active or passive search, advertisements, social media, or other outreach techniques.
- Maintain recruitment related records in the applicant tracking system and related databases or spreadsheets.
- Coordinate and participate in career fairs, information sessions, networking events, on-campus recruitment activities, and other off-site events to promote employment opportunities at Hydro One.
- Lead and mentor a team of recruiters, providing guidance, support, and performance feedback to ensure successful delivery of hiring goals.
- Act as a change agent, driving innovation and continuous improvement in recruitment processes, especially as we adopt new technologies including AI and automation tools.
- Use project management tools and resources to track progress and keep recruitment activities organized. Lead regular check-ins with hiring teams to ensure alignment, resolve issues, and maintain momentum.
- Perform other duties as required.

**Essential Knowledge**:

- Requires knowledge of recruitment & selection tools and best practices.
- Comprehensive knowledge of relevant workplace legislation, including Employment Standards Act, Labour Relations Act, Ontario Human Rights Code, Occupational Health and Safety Act, Accessibility for Ontarians with Disabilities Act is essential.

**Essential Experience**:

- Minimum 2 years of experience in a unionized environment is considered an asset.
- Must have experience using an applicant tracking systems (such as Success Factors) to post job requisitions, screen applicants, and report on r