Manager, Security

JLL supports the Whole You, personally and professionally. The Manager, Security, Fire & Life Safety is responsible for the implementation, administration, and compliance of Security, Fire Prevention, and Occupational Health & Safety programs within Vaughan Mills Shopping Centre. This role entails direct oversight of the security services contracts, risk mitigation initiatives, policy development, and procedure implementation to enhance the safety and security of the property. The Manager will also lead fire prevention efforts and contribute to emergency preparedness while ensuring compliance with health and safety regulations. WHAT YOU’LL BE DOING **Security**: Provide leadership and direct management of the security services contract, including oversight of the security provider’s budget, while ensuring the development, performance, and competence of all security and life safety personnel. Oversee the provision of training, equipment, and procedures for contract personnel to maintain high standards. Deploy security & life safety personnel effectively to maximize property safety. Identify and report threats and risks to property, recommending mitigation strategies. Develop, implement, and manage all security and operational Standard Operating Procedures (SOPs). Conduct annual contract review with supplier (KPI’s, SOP’s and incident reporting) Manage and respond to incident reports and communicate incidents to relevant parties. Maintain access and key tracking systems. Ensure reporting is comprehensive and consistent, and communicated in a timely manner to Vaughan Mills management. Ensure accidents/incidents that could represent a potential claim are recorded and reported to the Operations and Property Manager. Manage the tenant parking program, and parking enforcement. **Fire Prevention/Emergency Preparedness**: Possess in-depth knowledge of fire prevention service contracts. Assist in managing contracts related to fire prevention maintenance programs. Identify and address performance concerns related to the fire prevention program. Coordinate annual fire evacuation, incident response simulations and lock down drills. Conduct frequent testing of emergency incident management response protocols. **Occupational Health & Safety**: Manage contracts related to the property's Occupational Health & Safety program. Act as the management chair of the Joint Health and Safety Committee (JHSC). Ensure policies, procedures, and practices are communicated to all employees and contractors. Maintain a rigorous Hazard Identification and Risk Assessment (HIRA) program. Regularly update the RiskCheck system, particularly the "HealthCheck" module. Conduct health and safety onboarding orientation for new hires. **Technology**: Maintain knowledge of relevant technologies and provide recommendations as needed (CCTV, Access Control, Fire Alarm, Intrusion, etc.). Manage and maintain the Emergency Notification System, including template creation and updates. **Tenant and Community Engagement**: Respond to tenant safety and security inquiries in a timely and professional manner. Collaborate with tenants and their LPO’s to mitigate security risks incidents. Collaborate with City of Vaughan officials and community stakeholders to strengthen relationships between Vaughan Mills and the broader community, supporting joint initiatives, events, and long-term engagement strategies WHAT WE’RE LOOKING FOR College Diploma in a related discipline. 5-7 years of security management experience in commercial properties of 1 million sq. ft. Experience in implementing and maintaining policies, procedures, and practices related to security, emergency management, fire prevention, etc. Strong ability in managing people including abilities to motivate, coach, mentor, delegate and empower employees effectively, as well as build dynamic teams; Excellent analytical, problem-solving, and time management skills. Diplomatic communication with all levels of the organization and transparency in decision-making. Flexible and adaptable in dealing appropriately across a wide variety of social situations and in consideration of varied cultural and societal diverse peoples; Confident ability to take charge in emergency situations to assure the security and safety of all persons concerned and to mitigate damage to the property; Theoretical and practical knowledge of projects and procedures for requests for proposals and requests for information; Good knowledge of federal, provincial and municipal laws and regulations related to safety, fire prevention and health and safety at work; Sound knowledge and ability in identifying threats, hazards and assessing related risk related to the real estate management business sector, as well as the identification of reasonable policies, procedures, systems or hardware to mitigate the identified risk and contribute to a safe and secure property environment. Preferably, certification or expertise as a practitioner of Crime Preventio