Operations Associate Iii

2 weeks ago

Toronto, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Operations Associate III

**What is the opportunity?**

As an Operations Associate III, you will be responsible for reviewing and initiating Account Transfers requests on behalf of clients. You will utilize your excellent communication skills to address transfers related matters with various internal partners. As a professional, representing RBC and its values, you will use your skills when dealing with other Financial Institutions to address and resolve issues related to the transfer requests.

**What will you do?**
- Ensure transfers are processed accurately and in a timely fashion
- Provide support to other operations members and branches as defined in service level agreement -SLA
- Ability to priorities daily tasks
- Ensure that quality service is provided and represent RBC in a professional manner at all times.

**What do you need to succeed?**

**Must-have**
- Microsoft Office skills
- Proven organizational skills.
- Excellent written and verbal communication skills
- Strong interpersonal skills and ability to work in a team environment.
- Self-motivated individual

**Nice-to-have**
- Account Transfers experience.
- Bilingual French/English
- Experience on Projects
- Experience with RPA or Lean Six Sigma

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Leaders who support your development
- A dynamic, collaborative, and high-performing team
- Work-life integration
- Positive work culture emphasizing diversity and inclusion, volunteerism and community involvement

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