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Server - Food and Beverage Services

2 weeks ago

Edmonton, Canada Grain of Rice Full time

Work Term: Permanent
- Work Language: English
- Hours: 25 to 44 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- or equivalent experience
- ** Asset languages**:

- Mandarin
- Vietnamese
- Cantonese
- Chinese
- ** Work setting**:

- Restaurant
- Formal dining room
- ** Tasks**:

- Must be of legal age to mix and serve alcoholic beverages
- Address customers' complaints or concerns
- Prepare and serve specialty food at customers' tables
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Enforce provincial/territorial liquor legislation and regulations
- Advise on menu selections
- Balance cash and record sales
- Clear and clean tables, trays and chairs
- Describe and advise on wine selection
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Order and maintain inventory of wines and wine glassware
- Serve food and beverages
- Take orders and relay to kitchen and bar staff
- Train staff
- Assist clients/guests with special needs
- Provide customer service
- ** Supervision**:

- 1 to 2 people
- 3-4 people
- ** Certificates, licences, memberships, and courses**:

- Food and beverage server trade certificate
- Serving It Right Certificate
- ProServe program
- ** Computer and technology knowledge**:

- Electronic cash register
- Point of sale system
- ** Security and safety**:

- Bondable
- Criminal record check
- ** Transportation/travel information**:

- Own transportation
- Own vehicle
- Valid driver's licence
- Public transportation is available
- ** Work conditions and physical capabilities**:

- Bending, crouching, kneeling
- Fast-paced environment
- Handling heavy loads
- Physically demanding
- Standing for extended periods
- Work under pressure
- ** Weight handling**:

- Up to 9 kg (20 lbs)
- Up to 13.5 kg (30 lbs)
- Up to 23 kg (50 lbs)
- ** Own tools/equipment**:

- Uniform
- ** Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Organized
- Reliability
- Team player
- ** Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
- What is the highest level of study you have completed?
- ** Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits
- ** Financial benefits**:

- Commission
- ** Other benefits**:

- Free parking available
- Other benefits
- Travel insurance