Postgraduate Coordinator, Assessment and Evaluation

The Postgraduate Coordinator, Assessment and Evaluation reports directly to the Manager, PGME Office and indirectly to the Program and Site Directors. This position performs complex administrative duties which support NOSM University’s medical residency training programs in Northern Ontario (Royal College Programs, and Family Medicine Programs including PGY3 Programs), assists the PGME Office in coordination, planning, information management, communication, and project development; and supports the overall PGME mandate in various cross-program initiatives This position acts as a liaison for all stakeholders of the program, including medical residents, faculty, academic teaching centers, internal stakeholders and community partners for all assessment and evaluation needs. It plays a key role in providing access to, and the aggregation of, assessment data and reporting tools for the purposes of program quality improvement initiatives, and resident progression and promotion.

This position is covered by the Terms and Conditions of the OPSEU Unit 677 Collective Agreement (Unit 2). A copy is available on the NOSM University website.

**Responsibilities**:
Tasks may include but are not limited to the following:

- Responsible for the administration and coordination of program clinical and academic assessment and evaluation functions, including creation and distribution of assessment forms, assistance in aggregation and reporting of assessment information in collaboration with the Postgraduate Education Manager, Program and Site Directors, and the Postgraduate Office
- Actively contributes to development of programs of evaluation and assessment in collaboration with Postgraduate Coordinators, residency program committees and Instructional Designers
- Maintains administrative workflow by following processes, coordinating tasks within the process, and continuing the workflow to completion.
Resolves administrative problems by analyzing information; identifying and communicating solutions to stakeholders.
- Maintains rapport with learners, clinical teachers, managers, and colleagues by arranging continuing contacts; researching and developing new services and methods; setting priorities; resolving problem situations.
- Stores and updates Unit databases with relevant information.
- Provides information by answering questions and requests from stakeholders.
- Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.
- Accomplishes unit and organization mission by creating reports and communicating results back to stakeholders.
- May take on responsibilities for the administration and coordination of program functions, including admission/recruitment, and resident support in collaboration with the Postgraduate Education Manager, Program and Site Directors, and the Postgraduate Medical Education Office.
- In collaboration with other internal and external stakeholders, may be responsible for supporting various PGME initiatives such as resident wellness, PGY1 core curriculum development and special population health initiatives (e.g. Francophone health, Indigenous health, global health, etc.)
- Develops and disseminates internal/external communication. Drafts correspondence, prepares reports and relevant information for meetings, maintains databases, participates in events residency program committee meetings as required.
- Develops and maintains training materials to assist with staff, resident and faculty onboarding to the PGME relevant areas of the Elentra platform.
- Provides accurate, timely reports as required to the Postgraduate Office in order to meet reporting requirements for Ministry funding.
- Represents the program or Postgraduate Education team on various committees or at postgraduate activities as delegated.
- Coordinates the day-to-day activities of the support positions (e.g. Administrative Assistant, Student Assistant, Temporary Agency Help, etc.) assessment and evaluation team.
- Advises, assists, and provides guidance by assisting residents, suggesting policy or procedure changes to the Program Directors and/or Postgraduate Education Manager, or suggesting ways to increase organizational effectiveness through new initiatives. Ensures that process improvements are communicated to other Coordinators and PGME team members.
- Creates workflows for the assessment of multiple residents in multiple programs at multiple levels of training interacting with Program and Site Directors and Coordinators at partner universities and distributed sites to ensure program functionality.
- Performs other duties as assigned.

**Qualifications**:
**Education**:

- A University degree in a related discipline (education, healthcare, business administration) from a recognized university with Canadian accreditation or an equivalent combination of education and experience is required.

**Knowledge, Skills and Abilities**:

- A mi