Communications Officer

Communications Officer

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

Come work with us

Job Summary

Reporting to the Director of Operations at the Southeastern Ontario Academic Medical Organization (SEAMO), the Communications Officer is responsible for communications tactics and approaches in support of the Southeastern Ontario Academic Medical organization (SEAMO). The incumbent will develop, organize, and implement communications strategies and plans that promote the work of the organization and its physicians. This will include preparing and publishing e-newsletters, maintaining the website, supporting SEAMO’s social media presence, developing other communication products, overseeing the onboarding process for new physicians.

This is a fast-paced, complex environment with competing demands, requiring a high level of initiative, efficiency, accuracy, flexibility, confidentiality and discretion.

This position requires the incumbent to occasionally work flexible hours including evenings and weekends to accommodate events and/or meetings.

**Job Description**:

**KEY RESPONSIBILITIES**:

- Identify, develop, and implement communication strategies to promote SEAMO that enhances physician and partner awareness and engagement.
- Develop assessment criteria for measuring marketing and communications effectiveness and propose changes for continuous improvement.
- Lead the development, design, and delivery of SEAMO promotional content.
- Lead SEAMO brand strategy and tactics including maintenance and expansion of SEAMO website, newsletters, and social media presence.
- Develop and implement tactics for creation and distribution of promotional materials, including providing supervision for contracted services.
- Ensure timely preparation and publication/distribution of relationship-management communiques such as funding announcements, success stories, expressions of gratitude, and other public statements.
- Provide regular communications updates to senior leadership, which includes internal communications updates and external media updates.
- Design of key internal and external messages of SEAMO supporting its core mandates such as talking points, and strategic plans.
- Provide design, editing and copywriting support for high-priority communications of SEAMO’s senior management.
- Undertake and implement special projects and other duties as assigned.
- Collaborate with Faculty of Health Sciences and other partner organizations communication teams, as needed.
- Undertake other duties as assigned in support of SEAMO Office.

**REQUIRED QUALIFICATIONS**:

- Four year university degree, preferably with a focus in the area of communications.
- Superior writing and editing skills demonstrated through relevant experience.
- Minimum of 3 years experience in communications, strategic marketing or external relations.
- Experience with web and digital media tools and their use to enable an organizational strategy include WordPress, Slack, Mail Chimp, or comparable tools.
- Proficiency in at least one industry standard software package for each of image editing, vector art creation, print and web layout, and video editing.
- Proficiency in word processing, spreadsheet, and presentation-slide software is required.
- Leadership ability and proven project management skills.
- Consideration may be given to an equivalent combination of education and relevant experience.

**SPECIAL SKILLS**:

- Ability to identify opportunities to align and co-ordinate initiatives with similar objectives.
- Able to plan and manage concurrent projects, including the monitoring of tasks/timelines and project budgets.
- Demonstrated successful experience in coordinating multiple tasks, while meeting deadlines and maintaining accuracy.
- Excellent interpersonal and communication skills, both verbal and written to professionally and effectively interact with a wide variety of people with diverse backgrounds and at many different levels both internal and external to the University.
- Superior organizational skills to support high-profile special events.
- Strong attention to detail and accuracy, with an appreciation for the implications of errors for the University with respect to reputation and relationship building.
- High level of tact, discretion and good judgement. Ability to respond to sensitive and/or controversial situations with maturity and sound judgment and use discretion when handling confidential information.
- Excellent writing and interpretive skills required when preparing correspondence.
- Ability to handle stress and maintain composure with stakeholders.
- Pro