Service Advisor
1 week ago
Shift is Wednesday to Friday 11:30am to 8:00pm and Saturday and Sunday 7:30am to 4:00pm
Service Advisor with MPI experience:
Under the general direction of the Assistant Service Manager, the Service Advisor is responsible for enhancing customer service by creating good customer relations in the service department. The Service Advisor is also responsible for maintaining a smooth flow of work orders to the Technicians and to meet monthly goals as directed by the Assistant Service Manager.
1. Greet and service customers in a prompt and polite manner.
2. Handle all incoming calls professionally and expeditiously.
3. Sell recommended services, parts and labour.
4. Book appointments and work scheduling.
5. Open and close work orders. Provide repair order review with service customers.
6. Handle all Service calls in a professional and efficient manner.
7. Dispatch repair jobs to appropriate technicians.
8. Provide price quotes to customers as per department standards.
**Job Types**: Full-time, Permanent
Pay: $32,864.00-$52,000.00 per year
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Ability to commute/relocate:
- Winnipeg, MB: reliably commute or plan to relocate before starting work (required)
**Experience**:
- service advisor: 5 years (required)
- Customer service: 5 years (required)
Work Location: In person
Expected start date: 2025-06-11
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