Collections Representative

7 days ago

Vaughan, Canada Provident Energy Management Inc. Full time

**ROLE**
- The Collections Representative is responsible for the timely collection, escalation, and resolution of all past due accounts. The position reports to the Collections Manager, and is directly responsible for the collection of a portfolio of customer accounts. The Collection Representative ensures all accounts receivable goals, objectives, and agreed upon levels of service are met.

**RESPONSIBILITIES**:
**Essential Duties and Responsibilities **include, but are not limited to the following:

- Manage an assigned portfolio of customer accounts.
- Monitor and collect all past due invoices
- Identify, resolve, and escalate in a timely manner all issues and/ or disputes to the appropriate people.
- Investigate and resolve all short payments and deductions.
- Reconcile all customer accounts and process all credit notes, offsets, and refund requests.
- Record in a clear and concise manner all collection activities / comments and contact information.
- Ensure all Accounts Receivable policies and procedures are followed.
- Provide an accurate probability of bad debts on a monthly/quarterly basis.
- Provide a high level of customer service in a professional and courteous environment.
- Provide initiative and ideas on the improvement of work processes.
- Other duties as assigned to meet team objectives.

**CORE COMPETENCIES**:

- Adaptability
- Communication
- initiative
- Dependability
- Organization Skills
- Problem Solving
- Teamwork

**REQUIREMENTS**
- A minimum of two (2) years’ work experience for a utility provider
- A minimum of two (2) years’ work experience in Credit and Collections
- Must be proficient in MS Office
- Ability to deliver exceptional customer service and collection results in a fast paced and changing environment
- Strong written & oral communication skills
- Self-motivated, well organized and the ability to learn quickly
- Excellent interpersonal skills with experience making a high volume of collection calls
- Energetic team player

**WORKING CONDITIONS**
- Office environment with frequent sitting at a desk
- Manual dexterity required to use desktop computer and peripherals.
- Lifting or moving up to 10lbs may be required.

**P**
**lease note**: Any estimated salaries represented by Indeed may not be an accurate representation of the earning potential for this position.

  • Collections Representative

    2 days ago

    Vaughan, Canada Provident Energy Management Inc. Full time

    **ROLE** The Collections Representative is responsible for the timely collection, escalation, and resolution of all past due accounts. The position reports to the Collections Manager, and is directly responsible for the collection of a portfolio of customer accounts. The Collection Representative ensures all accounts receivable goals, objectives, and agreed...

  • Collections Representative

    4 days ago

    Vaughan, Canada Provident Energy Management Inc Full time

    Provident Energy Management Inc. is a leading Energy Services Company (ESCO) in the Greater Toronto Area that specializes in the multi-residential market, with an emphasis on high rise condominiums. Since 1985, we have supported our clients’ energy savings and sustainability objectives through our provision of state-of-the-art building automation and...

  • Credit & Collections Representative

    7 days ago

    Vaughan, Canada Mircom Group of Companies Full time

    **What You'll Be Doing**: - Perform credit and collection activities that include analyzing customers’ credit risk, conducting systematic and daily collection follow-ups. - Works with customers in assigned territories to receive payments. Resolves customer A/R differences to the satisfaction of both Mircom and our customers. Uses good business judgment in...

  • 430 - Tenant Admin. & Collections - Receivables

    1 week ago

    Vaughan, Canada SmartCentres Full time

    **Job Title**: Receivables Associate **Reports To**: Manager, Accounts Receivables **Department**: Tenant Admin. & Collections Summary Assist in the area of Accounts Receivable including collection of receivables, preparation of statements and reporting. **Job Duties/Responsibilities**: - Day to Day collections of your assigned tenant or portfolio...

  • Accounts Receivable Representative

    4 days ago

    Vaughan, Canada Lithia Canada Holding Full time

    **Dealership**: L0496 Lithia Canada Holding **Accounts Receivable Representative** The Accounts Receivable (AR) Representative is a liaison between Lithia Motors, Inc. and its customers. The role is responsible for providing stellar customer service as it relates to both the efficient and timely collection of service and parts customer receivables as well...

  • Customer Service Representative

    4 weeks ago

    Vaughan, Canada Hays Full time

    Customer Care Representative (Vaughan - 3 days in office | 2 days work from home)Compensation Package: $50,000 - $53,000 + 7% bonus + 3 weeks vacation + benefits package + onsite parkingROLEThe Customer Care Representative is responsible for the call centre functions as it relates to customer service and collection of past due accounts. This position will...

  • Customer Service Representative

    3 weeks ago

    Vaughan, Canada Hays Full time

    Customer Care Representative (Vaughan - 3 days in office 2 days work from home) Compensation Package: $50,000 - $53,000 + 7% bonus + 3 weeks vacation + benefits package + onsite parking ROLE The Customer Care Representative is responsible for the call centre functions as it relates to customer service and collection of past due accounts. This position will...

  • Sales Representative

    19 hours ago

    Vaughan, Canada Acosta Group Full time

    We are currently looking for a results-oriented sales representative to represent our customers in grocery stores in their territory. As a member of our sales team, you will be responsible for calling customers in order to communicate and execute sales and merchandising strategies, promotions, and guidelines. In this position, you will be expected to...

  • Customer Service Representative

    4 days ago

    Vaughan, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across Vaughn. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level Customer...

  • DFC Customer Service Representative I

    2 days ago

    Vaughan, Ontario, Canada Lithia & Driveway Full time

    Dealership:L0485 Lithia Master LP Company, LPPfaff Home Office Driveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) family, one of the largest automotive retailers in North America. DFC provides flexible, customer-focused financing solutions that support both retail and commercial clients. Our innovative...