Manager, Product Team Operations
2 weeks ago
Manager, Product Team Operations
Who we are
lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.
**About this team**:
The Product Team Operations team is responsible for overseeing the annual people operations processes and strategic projects to drive and build equitable employee experiences, resourcing and location strategies.
**A day in the life**:
The Manager, Product Team Operations, is responsible for leading a team and managing the product operating calendar, resource planning and analysis, and driving key strategic projects for the Global Product teams, including all North American and international offices. The Manager is responsible for overseeing the Product Team Operations team and guides their team to develop their skills and deliver on business priorities.
- Oversee the organization, planning and execution of workforce planning activities including org sizing analysis and resourcing recommendations
- Oversee the organization, planning and execution of annual org planning with leadership and key business partners to align on one-year org design shifts and strategy
- Facilitate leadership signoff on annual org plan recommendation
- Define the OKR annual roadmap for product leadership focused on objective and KPI calibration, and cascading of leadership OKRs to the greater product team
- Facilitate annual OKR calibration workshop with product leadership
- Create product location strategy informed by product leadership, workforce plans and strategic goals
- Oversee strategic projects pertaining to product organizational design and transformation initiatives through the development of governance structure, connecting program and project plans, and reporting
- Partner with facilities to build workplace optimization roadmaps inclusive of new locations and upgrades
- Finalize shifts and approve key changes to product operating calendar
**Skills and Qualifications**:
- 8-10 years of experience, combination of people management and industry experience, leading employee programs or operations
- Experience working and managing programs for a global organization
- Strong communication skills, both written and verbal
- Ability to enrol, lead and influence Senior leadership
- Strong analytical skills to support strategic and data driven workforce planning
- Strong background in organizational planning tools and calendar management
- Knowledge of Smartsheet and Microsoft Office tools, including PowerPoint and Excel
- Exceptional organization and time management skills, with high attention to detail and professional communications
- Ability to assess risk, align with business partners, leaders, and possess strong decision-making abilities
- Ability to lead teams and create strong working relationships across a global team
- Ability to work in a fast paced, deadline driven environment with a high tolerance for ambiguity
- Helping others achieve their career goals is your career goal
**Must haves**:
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.
**NOTE**: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances.
Compensation and Benefits Package
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
- Extended health and dental benefits, and mental h
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