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Parent Coach Case Coordinator

6 hours ago

Winnipeg, Canada Family Dynamics Full time

**Position Summary**

Reporting to the Manager of the Parent Support Program, the Parent Coach Case Coordinator will work with parents and families in the Parent Coach program. The Parent Coach program seeks to strengthen relationships within the family home by empowering parents in their parental role and supporting them to attend to the various needs and demands of the household. The Parent Coach Case Coordinator, using a strength-based, solution-focused approach, will develop a collaborative, helping relationship that is grounded in a spirit of respect, connection, curiosity, and hope. The Parent Coach Case Coordinator will be responsible for completing comprehensive needs assessments, service planning and implementation, along with providing coordination and enhancement of services.

**Responsibilities**
- Provide support and advocacy on behalf of clients with systems and services such as CFS and schools when needed to help parents feel heard and understood as well as to help clients understand the expectations of the service provider.
- Meet regularly with families, primarily in their place of residence, while working towards established objectives
- Complete a comprehensive needs assessment of client strengths and challenges in all life areas.
- Maintain client records including demographic information, service agreements, assessments, service plans, correspondence, as well as regular progress notes in accordance with agency and accreditation policies and procedures.
- Match/assign the Parent Coach with families according to suitability and availability along with ongoing monitoring of workload.
- Meet with the Parent Coach to discuss the ongoing needs of the family, strategize service delivery, review documentation, and complete case reviews.
- Coordinate group programs for parents, such as Nobody’s Perfect, to develop parenting skills.
- Monitors and ensures activity logs are completed accurately in a timely manner.
- Work cohesively with team members and Program Manager in the planning, implementation, and evaluation of the program.
- Any other related duty as assigned by the supervisor.

**Education & Experience**
- Post-secondary degree in Social Work, Inner-City studies, Human Ecology, or other related discipline.
- Two (2) years experience in direct client services, preferably in a service coordination and case management role.
- A combination of education and experience will be considered.

**At Family Dynamics, your well-being is our priority**:
Supporting others also means supporting our team. We have you covered
- Positive and supportive work environment including active committees:

- Workers Health and Safety;
- Diversity, Equity and Inclusion; and
- Psychological Health and Safety
- Manitoba Government Employees Union

**Benefit plan includes**:
Health and dental coverage, Vision, Ambulance and travel insurance life insurance, long-term disability insurance and travel insurance, Company pension plan

**Other benefits**:

- Employee Assistance Program
- Paid Sick Leave that accumulates upon hire
- Paid Vacation Leave that accumulates upon hire
- Reimbursed parking and mileage when personal vehicle is required for direct client service
- Opportunity to work from home one day per week(conditions apply)
- Flexibility to adjust work hours with management approval
- Ongoing training and opportunities for professional development

As a condition of employment, applicants will be required to provide a satisfactory criminal records check, including vulnerable sector search, and child abuse registry check, within **3 months** of the present date.

We thank all applicants for their interest, but only those selected for an interview will be contacted.