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Sales Coordinator

3 weeks ago

Mississauga, Canada Q&C Full time

We are looking for a Sales Coordinator to join our sales team. As a Sales coordinator, you will assist the sales team and facilitate communication between sales representatives. You are in charge of achieving sales goals and maintaining positive customer relations by engaging them with your natural and strong communication skills, gathering insights along the way and telling our story in a way that captures their attention. You possess strong interpersonal and communication skills: writing, editing, presenting and project management skills, and an eye for detail.

**Requirements**:
**Lead Qualification**

Act as backup to the Business Development Representative, as needed:

- Assess and respond to new leads as per Q&C processes, providing them with qualifying questions and/or information, as applicable;
- Prepare and send confidentiality agreements on Q&C templates; and
- Coordinate with SMEs to prepare and provide clients with ballpark estimates/budgets for desired services

**Proposal Writing and Sales Coordination**
- Move opportunities through the sales cycle from initial discovery call to project signing in a timely manner;
- Liaise between the client and SMEs to ensure all customer requirements are met;
- Lead sales calls, present information regarding services and obtain information required for the sale (in collaboration with applicable SME), book follow-up meetings, and capture notes and any actions from the calls;
- Revise and develop new proposal templates and other sales tools;
- Revise and develop sales work instructions;
- Provide suggestions for sales process improvements
- Follow up on opportunities following the discovery call;
- Prepare budgets, and other sales documents, as needed;
- Refer opportunities to strategic partners;
- Prepare agreements to support strategic partnerships on Q&C templates (e.g., memorandum of agreement); and
- Draft price increase documentation in collaboration with SMEs and finance (letters, amendments, etc.).

**Sales Administration**
- Maintain Dynamics 365 CRM with project/opportunity details, including revenue, call notes and tasks;
- Use resources (LinkedIn, CRM, Outlook, etc.) to fill gaps in client information (Business address, primary contact, etc.);
- Intake new leads and address questions that come to the sales call line; and
- Act as a backup to the Technical Sales Assistant, as required (i.e., scheduling sales calls and performing other administrative duties related to sales).

**Lead Qualification**
- Act as backup to the Business Development Representative, as needed:

- Assess and respond to new leads as per Q&C processes, providing them with qualifying questions and/or information, as applicable;
- Prepare and send confidentiality agreements on Q&C templates; and
- Schedule discovery calls.

**Sales Meetings & Metrics**
- Update & maintain scorecards/trackers related to sales metrics; and
- Assist with sales meeting preparation, as required

**Marketing Coordination**
- Liaise with Leadership and marketing contractors to ensure marketing campaign activities
- are completed as per the schedule (e.g., mailers and other tasks)
- Post on company LinkedIn page as per schedule and tracker;
- Update & maintain marketing trackers, as required; and
- Coordinate marketing events, as required.
- Liaise with marketing contractors to ensure website is updated as per marketing initiatives;
**Information Technology**
- Minimize risks to IT security and promptly report any potential IT security issues.

**Special Projects**

Specific projects as assigned by Leadership team.

**Expectations**
- Excellent writing skills;
- Excellent attention to detail;
- Effective multitasking ability;
- Open and receptive to feedback;
- The ability to work independently and as part of a team;
- The ability to maintain positive productive working relationships;
- Self-motivation;
- The ability to prioritize work as priorities change;
- Strong organizational skills; and
- A flexible personality style.

**Experience, Education and Training**
- Education: Post-secondary degree or diploma, preferably in a scientific field;
- Experience: At least 2-5 years of sales coordinating or similar experience; experience in the pharmaceutical or other technical industry is an asset;

**Benefits