Maintenance Field Performance Specialist

Job Title

Maintenance Field Performance Specialist

Who are we?

Founded in 1924, Irving Oil is a family-owned international refining and marketing company with a history of long-term partnerships and relationships. With operations throughout Eastern Canada, New England and Ireland we focus on delivering quality products and exceptional service to our customers and our communities. Every day, we strive to put our good energy in action to bring families together, support the environment and local wildlife, and to create learning opportunities that empower the next generation.

Here's what you can expect from us:
When you're a part of our team, you'll see how we bring good energy to all that we do. At Irving Oil, we strive for a work environment where each of us feels we belong, can bring our whole selves to work, and where we treat our fellow employees with kindness and respect. Together, we will support our corporate strategy, high standards and the communities where we live and work. Our collaborative approach, safety-first culture and commitment to building resilient teams helps reinforce our internal brand position where People Matter. That's why we're dedicated to investing in our employees’ potential, so that they can reach their career goals.

**Job Description**:
What you can expect in a typical day

We are looking for a Maintenance Field Performance Specialist to join our team in Saint John, New Brunswick. In this position, you will be responsible to facilitate the effective execution of maintenance work at the Saint John Refinery. Key outcomes of this role include; improvement contractor productivity measured by time-on-tools studies, improvement of scheduled compliance, and continuous reduction of barriers that impede productivity.

What we offer:
- Competitive salary, bonus, and pension plan- Flexible benefits, including a Health Spending Account- Hybrid Work Opportunity - flexible work model that supports a blend of in-office and remote- Wellness support, including annual wellness allowance and paid personal care days- Paid vacation and vacation purchasing- Personal and professional development opportunities- Named one of Canada’s Top 100 Employers for six consecutive years

Your roles and responsibilities:
- Proactively identify issues and barriers that could impact productively and resolve them.- Develop and implement performance improvement plans with contractors and other stakeholders to improve maintenance productivity.- Manage contractors' performance, monitor and direct their activities; primary point of contact between the Refinery Maintenance Management team and contractor. Hold contractors accountable for performance; mediate conflicts by proactively communicating with contractors and individuals regarding performance in a respectful manner.- Define, implement, and manage performance metrics used to evaluate contractor performance. Work with Supply Management post-AWARD to ensure contractors are evaluated with the right performance metrics. Act as a consultant for Supply Management when evaluating service contracts.- Monitor and audit maintenance activities to ensure key timelines are achieved.- Validate weekly schedules for accuracy.- Review field conditions prior to execution of maintenance activities to validate planning packages.- Validate that spare and surplus material are returned.- Develop and manage resource risk assessment processes and procedures. Execute resource risk assessments and communicate to stakeholders.

Professional skills- Analytical and planning skills: able to identify skills required in a very complex environment, see gaps and create plans to address them.- Strong communication skills, both oral and written. Able to adjust communication style to meet the needs of different stakeholders, keep everyone on the same page, and avoid silos.- A comprehensive understanding and practical experience with the sequencing and prioritization of tasks associated with performing maintenance activities on refinery equipment.- Ability to proactively build close working relationships with contractors and other on-site personnel to ensure everyone is set up for success. Skilled in conflict resolution.- Strong planning and analytical skills; able to see inter-related maintenance tasks and maximize resource time and utilization.- This position requires you to be in the field so you must be able to work outdoors, year-end, in all weather conditions.- You must be able to walk over uneven ground, bend, stoop, crawl, stand, climb high elevations, enter confined spaces, and wear all PPE as required.

Education and experience- Post-secondary education in Engineering Technology, trades or equivalent experience- Minimum 10 years of experience working in an industrial environment.- 5 years experience in maintenance activities within oil and gas industry- 5 years experience in supervising staff to achieve effective job execution- 5 years of Superintendent level experience in the trades-