Quality Supervisor

1 week ago

Oakville, Canada Mauser Packaging Solutions Full time

Reporting to the Quality Manager the **Quality Supervisor **provides operations leadership to, specifically, the Quality and Production Departments. The position is essential to ensure the production of quality products in a timely and efficient manner, for our customer base. The Quality Supervisor is responsible for all aspects of the department and provides technical and supervisory support to the Quality department.

**Responsibilities**:

- Perform routine and special audits of processes and products at various stages of the production process to identify opportunities for improvement and material non-conformances
- Utilize the control plan and testing plan and assure that the products produced meet requirements
- Complete all required shift quality documentation, customer certificates of conformance and other reports
- Participate in and lead Quality improvement teams
- Provide support in all third-party external audits
- Participate and investigate customer complaints, providing root cause and corrective action
- Supervise and provide support to quality tech on shift
- Verify supplier quality and issue Supplier Corrective Action Requests (SCAR) when required
- Identify, hold and evaluate suspect material
- Maintain all calibration schedules and records for lab equipment
- Maintain the HFI and CAPA records; review and analyze HFIs and HFI data
- Send out samples for micro testing on monthly basis
- Uphold and support the Company’s Safety, Quality, and Environmental policies

**Requirements**:

- Ten (10) years’ experience as a Quality Auditor in a manufacturing environment
- ASQ Certification as one of the following can be used in lieu of some or all education requirement: Quality Technician, Quality Improvement Associate, Quality Process Analyst, or Quality Inspector
- Strong math skills including statistical data analysis, as well as basic algebra
- Fluent in English. Must be able to read, write and communicate in English
- Experience with ISO 9001:2015 & BRC Packaging standards an asset
- Understanding of standard process controls
- Experience in working with injection molding or manufacturing industry
- Training and coaching Quality Control technicians on shift
- Ability to support off shift enquiries
- Understanding of HACCP and GMP programs
- SQC Pack experience preferred
- Ability to work without direct supervision, self-starter
- Physical requirements include ability to stand and walk for long periods, good visual acuity, and physical dexterity
- Strong critical thinking skills
- Strong interpersonal skills. Able to communicate and work with others, and be assertive, as required
- Must have good problem solving and reasoning skills
- Must be able to work safely in a manufacturing environment
- Strong computer skills - specifically Microsoft Office Suite

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
Schedule:

- 8 hour shift
- Day shift
**Experience**:

- quality assurance: 5 years (required)
- Manufacturing: 5 years (required)
- HACCP: 1 year (preferred)

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