Program Manager

**About the Role**

Under the direct supervision of the program director, the program manager:

- supervises the work of program officers, associate program officers, administrative coordinators, program assistants and senior administrative assistants, as required;
- develops and manages grant activities and initiatives and partnerships supporting artists, arts groups or arts organizations;
- ensures the efficient operation of activities and manages program employees;
- provides coaching and develops employees;
- supports employees through changes at the Council;
- analyzes and implements policies promoting the sound management of programs in alignment with the program objectives;
- analyzes trends and concepts or best practices and formulates recommendations;
- contributes to managing the budget by administrating and proposing fund allocations for grant competitions; and
- and collaborates in planning competitions.

The program manager also:

- implements relevant, effective and efficient work processes and approaches that contribute to the continuous improvement of the Council’s programs, procedures and policies;
- actively encourages the exchange of ideas and knowledge throughout the division;
- ensures that the program staff, develop, and cultivate a network of peers within the arts community who can participate in the Council’s evaluation processes;
- ensures the transparency of the peer assessment process;
- notes and reports on real or potential situations of conflict of interest to the Director, while assuring the confidentiality of information;
- determines whether the Program has the resources, tools, learning plans and support required to achieve results with respect to the Council’s strategic priorities;
- performs other related duties.

**Education**
- An undergraduate degree in arts, public administration or business administration or an equivalent combination of professional experience and education related to the responsibilities of the position.

**Experience**
- Seven (7) years of experience directly related to the principal responsibilities of the position.
- Three (3) years of experience in financial and human resources.
- Experience in project management and in policy development and implementation.
- Experience in one or various artistic disciplines would be an asset.

**Knowledge**
- Knowledge of the current state of the arts in Canada and of trends and new developments in the arts, including more recent forms such as digital arts.

**Skills & Competencies**
- Ability to manage human and financial resources.
- Ability to conceptualize strategic approaches and determine risks.
- Ability to advise management on political, operational and technical issues.
- Ability to work effectively under pressure and to respect established deadlines.
- Excellent communication skills, the ability to write and speak in clear, accessible and compelling language with a high degree of professionalism and diplomacy.
- A high degree of professionalism, diplomacy, tact and sensitivity.
- Ability to supervise the planning, implementation, execution and evaluation of the program and its projects.
- Autonomy, strategic thinking, problem-solving abilities, excellent judgment and creativity.
- Leadership, team spirit, interpersonal skills and strong aptitudes in animation, communications and analysis.
- Excellent aptitude for establishing relations, networks and collaborations between disciplines and divisions, including the ability to promote dialogue and obtain consensus.
- Excellent understanding of the peer assessment process.
- Ability to work with confidential documents.
- Ability to analyze and synthesize information effectively.
- Ability to resolve conflicts tactfully.

**Bilingual Requirements**

This position requires the use of both official languages. The requirements in the second official language are:

- An advanced level in reading comprehension **(C)**:

- An intermediate level in writing **(B)**:

- An advanced level in oral (**C**)

**Job Types**: Full-time, Permanent

Pay: $116,352.00-$145,976.00 per year

Work Location: Hybrid remote in Ottawa, ON K2P 1L4