Food & Beverage Supervisor

The Glencoe Golf & Country Club offers an abundance of golf opportunities and amenities. Nestled along the Elbow River and just minutes outside of Calgary, members are welcomed with pristine views and immersed in nature while enjoying an exceptional round of golf with family and friends.

If you are genuinely passionate about our vision to be our members’ second home, providing excellence in all that we do, have a proven track record for creating exceptional experiences through your interactions and champion our values of respect, wellness, integrity, relationships, caring and innovation we want to hear from you.

The Glencoe Golf & Country Club is looking for full-time seasonal Food & Beverage Supervisors to join our team for the 2025 Golf Season. We are seeking a positive and energetic individual to oversee the Food & Beverage activities within the Clubhouse. As a Food & Beverage Supervisor, you will create exceptional experiences for our members and guests while leading a team of service focused individuals in a dynamic, fast paced environment.

**Responsibilities**:

- Strive to exceed service standards by supporting staff and monitor that service staff are adhering to the standards
- Provide training of protocols, policies, and procedures to all staff members
- Ensure staff have complete knowledge of menu offerings and are confident offering suggestions
- Develop employees and provide ongoing staff training in the form of daily coaching and employee feedback
- Effectively address members concerns and complaints immediately; communicate member concerns with management in a timely manner as part of the member feedback process
- Actively contribute to department teamwork including communication and collaboration with the culinary team
- Assist management with daily food & beverage administrative duties as required, not limited to, but including opening, mid-day and closing duties of staff members and supervisory end-of-night closing procedures
- Ensures compliance with all Glencoe Health and Safety standards, the Alberta Occupational Health and Safety regulations and the Alberta Gaming & Liquor Commission License requirements

**Qualifications**:

- ProServe Certification is required
- A proven track record, with a minimum 2-3 years food & beverage experience and a minimum of 1 year experience in a supervisory or leadership role
- A diplomatic, professional and outgoing personality; someone who is able to foster relationships with members and employees
- A team player who can lead, organize and engage in the delivery of training, development and maintenance of service standards
- Must be comfortable handling service recovery in response to member concerns
- Ability to make decision independently while displaying strong leadership skills
- Knowledge of golf courses and golf etiquette is considered an asset
- Standard First Aid & CPR-C Certification is considered an asset
- **Reliable transportation is required as there is no public transportation to our location**

**Why choose us**:

- An inclusive and diverse working environment highlighted by creativity and collaboration, featuring top industry leaders
- Numerous opportunities for personal and professional growth including training and development
- Delicious, fulsome employee meals prepared daily
- Numerous employee recognition programs to reward you for your incredible efforts

**Additional Details**:
The successful applicant will be required to complete a background check as well as Respect in the Workplace online certification prior to commencing employment.

**Job Types**: Full-time, Part-time, Seasonal

Work Location: In person

Application deadline: 2025-05-30