Production Manager

**Company Background**

Donald’s Fine Foods is a family-owned business and has operated for over 30 years. We are a specialty meat processing and distribution company spanning six plants in Alberta, British Columbia and Saskatchewan, serving both domestic and international markets.

**Company Value**
- **Customer Focus** - Exceptional customer service is the measure of our success.
- **Integrity** - Fairness, honesty, responsibility & trust mark every relationship inside & outside DFF.
- **People** - We treat our Team Members, customers, suppliers & the community with respect.
- **Quality** - Uncompromising standards in everything we do.
- **Safety** - We care about our people & emphasize a culture of safety throughout our Company.

**Brief Job Description**

The Production Manager role ensures the efficient and integrated operation of the production assets, people, and processes. Reporting to the Plant Manager the incumbent will manage the operations footprint to improve productivity and minimize downtime, towards improved revenue generation and reducing costs. This is a position that involves meeting goals, creating workflow policies and procedures, creating/managing schedules, and encouraging staff to comply with the procedures, systems, and policies to ensure peak efficiency. The Production Manager will work collaboratively with other departments towards achieving common goals focused on customer fulfillment. New product development and product improvement are focuses as well. As a member of the site leadership team, the production manager will ensure compliance with all applicable plant and corporate rules and regulations. To be successful, this position will require shop floor presence of at least 70%.

**Responsibilities**

**Critical Objectives**
- Oversees Case Ready Operations/ Smokehouse Operations/ Production Planning/New Product Development.
- Productivity/ Yield improvements.
- Works collaboratively with unionized staff and managerial colleagues.
- Manages with Collective Bargaining Agreement.
- Ensures the Health and Safety of employees.
- Ensures the lowest cost while complying with correct specifications.
- Complies with all Food Safety requirements and standards.
- Leads and encourages staff to operate at high levels of effectiveness.
- Performance management of all production employees.

**Operational Efficiency**
- Smokehouse asset and scheduling management.
- Production planning in conjunction with the sales and marketing teams.
- Develops and implements lead times from production to shipping.
- Plans short, medium, and long term manpower requirements.
- Liaises with human resources to ensure appropriate staffing levels in facility.
- Assists in preparing the weekly crewing schedules.
- Reviews and approve timecards and payroll reports.
- Liaises with the sales team and the production staff to ensure sales requirements are met.
- Performs critical product analysis as to meat, ingredient, and general product profile and equipment requirements for each product.
- Manages labour costs and yields to budget targets.
- Coordinates with purchasing department on all raw material requirements.
- Demonstrably committed to continuously improving manufacturing operations and processes, maximizing fiscal responsibility.
- Maintains our customer expectations with fill rates over 99%.
- Minimizes waste generation in all process flows.
- Understands the inventory processes associated with all production materials in the finished product (meat, ingredients, dry goods).

**Quality And Specifications**
- Provides necessary feedback to the production team to ensure customer satisfaction by ensuring appropriate specifications.
- Responds to customer complaints and non-conformance issues by determining the root cause and recommended improvement process.
- Performs shelf-life testing and probable expiry date.
- Maintains operational compliance with all GMPs.

**Compliance**
- Enforces HACCP/CFIA and food safety regulations.
- Ensures all products and labels meet CFIA/Export market requirements.
- Ensures maintains or exceed BRC Certification M standards.
- Maintains and updates product specifications in conjunction with the sales team.
- Understands and develops critical control points for product management.

**Safety**
- Provides a safe working environment for all employees.
- Ensures compliance to the Work Safe BC and Company operating procedures and policies.
- Emulates safe working practices and standards required by all employees.
- Implements safety programs that emphasize employee engagement and cooperation.

**Leadership**
- Maintains positive employee relations.
- Leads in a manner that exemplifies honesty, integrity quality and trust.
- Leads in a way that encourages direct reports to model leadership behaviours.
- Develops team and a strong succession talent pipeline.
- Facilitates and promotes the achievement of Company objectives in terms of product quality, efficiency targets and customer servi