Inbound Sales and Customer Support Representative
6 days ago
StickerYou, a leading global e-commerce company specializing in custom die-cut sticker products, is seeking an Inbound Sales and Customer Support Specialist to join our team in Toronto, Canada. We are a smart, creative, and passionate group dedicated to delivering outstanding solutions and providing excellent customer service. As an integral part of our growing team, you will assist in closing and processing inbound sales by recommending product solutions and ensuring our customers have a great brand experience from design to delivery.
This role can be done mostly remotely but ideally we're looking for someone who lives close enough to our office in North Toronto that they could come in occasionally for team and company meetings. If you have a passion for stickers, a positive personality and can effectively use technology to thrive in a fast-paced environment, we want to hear from you
**Responsibilities: Sales and Customer Support**
- Initiate the sales process by scheduling appointments, making initial presentations, and understanding account requirements.
- Utilize product knowledge (we'll teach you) to recommend custom sticker solutions to consumer and business customers and upsell by asking relevant questions to understand customer needs.
- Close sales by building rapport with potential accounts, explaining product and service capabilities, overcoming objections, and preparing contracts.
- Enter customer data accurately into Salesforce to track orders and leads.
- Utilize predefined response templates for common customer issues to improve efficiency.
- Identify market/customer potential by qualifying accounts.
- Participate in product testing.
- Contribute to market strategy by monitoring competitive products and account reactions.
- Contribute new product and service recommendations based on customer experience with current product results and areas where customers' needs are not being filled.
- Support marketing and organizational missions by completing related tasks as required.
- Fulfill other tasks as requested by the Sales Manager.
**Requirements**:
- Minimum 2 years of sales and customer service experience.
- Full-time availability from Monday to Friday (9am-5pm) with the flexibility to work other shift times.
- Willingness and ability to work overtime if needed.
- Intermediate knowledge in Microsoft Office, familiarity with Adobe Creative Suite is a bonus.
- Ability and interest to learn about our product solutions and probe for essential customer needs.
- Ability to conceptualize and communicate creative solutions based on our products.
- Excellent organization and time management skills to handle a high volume of customer inquiries and process orders.
- Good analytical, creative, and practical problem-solving skills.
- Self-motivated and goal-oriented while being supportive of fellow team members.
Diversity and Inclusion
StickerYou is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. If you require accommodation for the recruitment or interview process, please let us know and we will work with you to meet your needs
DNpjWgNYXk
-
Inbound Sales Representative
2 weeks ago
North York, Canada Modern Furniture Full timeModern Sense Furniture has built a reputation over the past two decades as Toronto’s go-to destination for luxury, modern, and custom-made furnishings. With an expansive 85,000 sq. ft. showroom and a curated selection of high-end pieces, we offer more than just furniture — we offer inspired spaces. As we grow, we’re looking for a driven and organized...
-
Inbound Customer Service Representative
4 days ago
North York, Canada Toronto Ecommerce Medical Business Full timeEcommerce Customer Service Representative We are a National company specializes in the sale of medical devices, supplements and vitamins, over the phone and via the web. We are looking for customer service representatives to provide exceptional customer service in handling inbound phone calls and all aspects of a sales cycle. If you are an overachiever in...
-
York, Canada StickerYou Full timeStickerYou, a leading global e-commerce company specializing in custom die-cut sticker products, is seeking an Inbound Sales and Customer Support Specialist to join our team in Toronto, Canada. We are a smart, creative, and passionate group dedicated to delivering outstanding solutions and providing excellent customer service. As an integral part of our...
-
Inbound Sales Representative
1 week ago
North York, Canada Alliance Group & Staffing Full time**We are seeking a detail-oriented and bilingual Inbound Admin to support our client's logistics operations.** **What You Will Do** - Provide administrative support for inbound logistics operations - Manage and update shipment records, schedules, and reports - Communicate with warehouse staff, vendors, and clients as needed - Monitor inventory levels and...
-
Inbound Event/sales Agent
2 days ago
North York, Canada K1 Speed Canada Full time**K1 Speed Canada, **North America's innovator and leader in indoor electric go karting is rapidly expanding and need top sales closers to be at the forefront of booking different types of group events from birthday parties, company functions, bachelor/bachelorette parties, team-building events, and more. We have an awesome problem of getting too many...
-
Inbound Event/sales Agent
2 weeks ago
North York, Canada K1 Speed Canada Full timeK1 Speed is an international indoor electric go-karting entertainment company that has more than 100 locations worldwide, including 3 in Canada. **K1 Speed Canada is looking for a Event Sales Agent.** Please note that K1 Speed Toronto is the home base for this position. This is a 100% on site position. K1 Speed Toronto - 75 Carl Hall Rd. #9 North York ON....
-
High Service Support Representative
11 hours ago
York, Canada Vaultra Storage Full timeWe are seeking a motivated and customer-focused individual to join our High Service Support Team!. This desk-based position is a key role responsible for providing top-tier service and product knowledge to potential customers calling in to inquire about our storage locker solutions. You will be the first point of contact for customers, guiding them through...
-
Inbound Financial Service Call Center Representative
10 hours ago
North York, Canada Advance Mortgages Full timeNote: All applicants are required to submit a 30 - 60 second video which tells us a little bit about yourself and your past experience. Here are the steps to do so: - Record the video as mentioned above **Overview** We are seeking a dedicated Inbound Financial Service Call Center Representative with great communication and fluent in English to join our...
-
Sales Representative
2 weeks ago
York, Canada Moving Papa Full time**Who We Are**: Moving Papa is Toronto’s fastest-growing moving company, known for being efficient, trustworthy, and refreshingly human. We’re not your typical moving business — we blend real strategy with a high-performance culture, and we’re scaling fast. **The Role**: We’re hiring a hungry, sharp, and personable **Comission based** **Sales...
-
Bilingual Customer Service Representative
5 days ago
North York, Canada PetsDrugMart.ca Full timeEcommerce Customer Service Representative We are a Canadian company specializes in the sale of medical devices, supplements and vitamins, over the phone and via the web. We are looking for customer service representatives to provide exceptional customer service in handling inbound phone calls and all aspects of a sales cycle. If you are an overachiever in...