Cpq Systems Admin

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

**Who you report to**: Manager, CPQ Systems

**What we offer**:
Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.
Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, development support and a ton of fun social activities and events
Best of all, you will be part of the Ross Video family.

**What the job is all about**:

- Support to Sales and Product Management on commercial systems (Apttus CPQ, SFDC, Conga, etc.)
- Answer questions and provide super user assistance to product management and sales users.
- Assist in updating product and pricing data in SFDC.
- Help create and maintain product structures and rules within SFDC, ensuring consistency in how we present products across product lines
- Research and implement new commercial systems functionality as required (for example, guided selling, machine learning, etc.).
- Develop and deliver training to new Product Management staff (BDM’s, PM’s, POM’s) on how to use SFDC and the CPQ.
- Identify process/system gaps and offer solutions.

**Who you are**:

- Bachelor’s degree or equivalent, preferably in business, math or a related field
- Basic Knowledge & Proficiency (minimum 1-year experience) with Salesforce CPQ, Apttus CPQ or another CPQ tool (certification is a plus)
- Intermediate Knowledge & Proficiency with MS Excel (navigational shortcuts, formulas such as VLOOKUP and SUMIF, PivotTables and Pivot Charts)
- Basic Knowledge & Proficiency with standard office tools such as MS Word, PowerPoint, and Visio
- Knowledge of sales processes and/or experience in sales
- Knowledge of product management process and/or experience in product management/marketing
- Detail oriented and organized
- Proactive and action oriented
- Adaptable in fast-paced environment

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

Mandatory Covid-19 Vaccination Policy
At Ross, we put the health and safety of our employees and their families first. It is our responsibility to provide a safe work environment, and as such, we strongly encourage all employees globally to get vaccinated against Covid-19. As a global company, we understand that policies and legislations may vary from country to country. In certain jurisdictions, Ross has implemented a Mandatory Covid-19 Vaccine Policy for all employees and proof of vaccination may be required during the hiring process. If you have any questions or concerns regarding this policy, please reach out to the Talent Acquisition team.