Administrative Assistant/dispatcher

1 week ago

Langley, Canada EDS Pumps & Water Treatment Ltd. Full time

**Job Opportunity: Dispatch Administrative Assistant**
**Location**: EDS Pumps & Water Treatment, Langley, BC
**Type**: Full-time

EDS Pumps & Water Treatment is seeking a dedicated **Dispatch Administrative Assistant** to join our team This role offers a blend of clerical, customer service, and technical responsibilities, with a significant focus on managing and communicating water test results. If you thrive in a fast-paced environment and have a passion for ensuring clean, quality water solutions for customers, we encourage you to apply.

**Key Responsibilities**:

- **Water Testing & Reporting**:

- Perform water testing services in our lab, ensuring accuracy in results.
- Collaborate with sales representatives to ensure customers receive and understand their water test results.
- Assemble and maintain water testing kits by ordering and managing supplies.
- Maintain the lab area, ensuring that chemicals and testing supplies are fully stocked. Notify the Inventory Manager when supplies need replenishing.
- **Administrative Support**:

- Complete daily credit card reconciliations and assist with creating invoices from work orders, quotes, and dispatches.
- Support the Accountant in managing Accounts Receivable activities.
- Answer and manage a multi-line phone system for a busy retail and wholesale operation.
- Assist with dispatching duties as needed, including scheduling, and coordinating with technicians.
- Help manage the office filing system, data entry for customer information, and general clerical duties.
- **Customer Service**:

- Assist customers with counter sales and inquiries about water testing, filtration systems, and other services.
- **Health & Safety Compliance**:

- Follow and promote workplace safety policies to ensure a safe working environment.

**Qualifications**:

- High school diploma or equivalent.
- Experience in office administration, particularly in roles involving data entry and customer communication.
- Strong communication skills, with the ability to speak fluent English and a warm, professional demeanor.
- Ability to work efficiently with mínimal supervision and handle multiple tasks.
- Valid driver’s license.

**Preferred Skills**:

- Proficiency in basic computer programs and systems.
- Ability to learn quickly and adapt in a fast-paced, dynamic work environment.
- Excellent attention to detail, particularly in data entry and record-keeping.
- Previous experience in accounting, bookkeeping, or water testing is a bonus.

**Why Join EDS Pumps & Water Treatment?**
- Comprehensive training, including water testing processes and equipment use.
- A collaborative work environment that values employee growth and initiative.
- Opportunity to make a difference by helping customers improve their water quality and safety.

Pay: From $23.00 per hour

Expected hours: 40 per week

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Application question(s):
**Education**:

- Secondary School (required)

**Experience**:

- Data entry: 2 years (required)
- Administrative experience: 2 years (required)

**Language**:

- English (required)

Work Location: In person

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