Sales Associate

Elgin Carpet One is looking to hire an enthusiastic, motivated individual to become a full-time member of its sales team (40 hours/week, Saturdays).

Elgin Carpet One is a local, family-owned and operated business that has proudly served the St. Thomas area for over 50 years. We are committed to building honest and lasting relationships with customers, offering friendly and knowledgeable customer service, and providing quality products and expert installation.

The ideal applicant will be a dedicated and motivated self-starter with the proven ability to work independently and as part of an enthusiastic team of colleagues in a busy and, at times, demanding work environment. The chosen applicant will have the opportunity to work closely with customers by providing top-rate customer service which includes recommending suitable flooring products, advising on design options, and performing point-of-sale operations. This individual will gain knowledge and expertise in flooring, design, and general home construction and maintenance. Organizational and communication skills are essential in carrying out essential day-to-day clerical and housekeeping operations with sharp attention to detail. Please see the criteria below for a full list of responsibilities and requirements. Training will be provided on-site. Previous customer service experience is essential.

JOB RESPONSIBILITIES
- Providing knowledgeable, friendly, and enthusiastic customer service by recommending flooring products, advising on overall design and product performance options, and performing point-of-sale operations using store software.
- Performing essential day-to-day clerical operations such as point-of-sale paperwork, ordering, invoicing, and customer correspondence with accuracy and efficiency.
- Assisting with pricing, tagging, and organizing flooring samples as well as stock and sundry items.
- Maintaining store cleanliness and tidiness by cleaning samples and displays, the showroom, staff kitchen and washrooms, and other store areas, as well as disposing of garbage and recycling when necessary.
- Other duties and tasks as assigned.

**REQUIREMENTS**:

- 3-5 years’ experience in a sales-driven environment.
- Excellent customer service skills and sense of professionalism.
- Excellent organizational and communication skills (English-speaking required) with great attention to detail.
- Excellent time management and prioritization skills.
- Motivated, quick learner with the ability to multitask and follow-through on tasks and responsibilities.
- Ability to work both independently and cooperatively as part of a team.
- Moderate mathematical skills for calculating square footage and pricing.
- Intermediate computer skills are essential, such as the ability to use store software (training provided), Microsoft Office (Excel, Word, Outlook, etc.), Google Drive and Gmail, and to perform related internet research and activity.
- Ability to lift and move heavy objects on occasion.
- Interior Decorating background an asset but not necessary.

**Job Types**: Full-time, Permanent

Pay: $16.55-$24.46 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Designated paid holidays
- On-site parking
- Paid time off
- Store discount
- Vision care

Shift:

- 8 hour shift
- Day shift

Work days:

- Every Weekend
- Monday to Friday

Application question(s):

- Do you have a reliable means to get to work?
- Are you local to the St. Thomas and surrounding area?

**Education**:

- Secondary School (preferred)

**Experience**:

- sales: 3 years (required)
- Customer service: 3 years (required)

Licence/Certification:

- Serving It Right (preferred)

Work Location: In person

Expected start date: 2025-02-10