Regional Operations Manager

Boston Pizza International has been recognized as one of Canada's 50 Best Managed Companies since 1994. Boston Pizza International Inc. is Canada's No. 1 casual dining brand with more than 370 restaurants in Canada and more than $1 billion in annual sales. We hope you'll consider joining us **What you do**: Reporting to the Senior Operations Manager, the Regional Operations Manager is the business advisor for Franchisees in their region, working with them to build strategic plans to achieve restaurant-specific goals. They provide operational support, lead training initiatives, and conduct operational assessments for the restaurants in their region. This position contributes to the organization's overall success by providing leadership to Franchisees and their teams, and by ensuring that the field Operations strategy is implemented in their region. **In this role, you will be expected to**: Provide leadership and direction to our Franchisees and their management teams; Implement operational plans, processes, and tools in our franchised restaurants; Ensure that both the restaurant operations and guest experience is aligned to our brand standards; Support the development of the Franchisee and Management teams using data-based feedback, coaching, best practices and virtual in-market training; Review monthly operating results to ensure restaurants are maximizing their potential; Facilitate regional food and beverage meetings to introduce new food and beverage items, marketing initiatives, and training on menu execution / seasonal menu offerings. **Who you are**: You're experienced in the hospitality sector and are known for having the "hospitality gene"; You have a post-secondary diploma or degree, preferably in Hospitality Management, Business Management, or related field; You have Knowledge of point-of-sale systems, food and beverage inventory and labour forecasting programs You are results driven and take a hands-on approach to enhance business metrics; You have an endlessly positive attitude that creates energy in the business; You are agile, adaptable and can handle ever changing situations; You work collaboratively with diverse groups of people creating an impact everywhere you go; You are an excellent communicator, both written and verbal; You have strong presentation skills. You may have working knowledge of social media platforms. You must be willing and able to travel. **Why you want to work with us**: We're a strong Canadian brand with a hospitality focus, embracing a work-hard, play hard philosophy; We're an organization with a strong emphasis on team culture; Our entrepreneurial roots support a culture of collaboration; We offer a flexible working environment that embraces both in-person and remote work; We have amazing employee programs and benefits; We're always looking to promote internal talent; We have a tight-knit team to support you every step of the way; We're a Great Place to Work® and have been recognized on the 2024 Best Workplaces lists for Giving Back, Retail & Hospitality, Most Trusted Executive Teams, Women, British Columbia, and Mental Wellness; Through the Boston Pizza Foundation, we're focused on giving back to the communities we live, work and play in. **What's next**: If you know someone who might be interested, share this posting with them; If you're interested, send us your resume; If we're interested, we'll reach out to you to schedule a phone screen; At Boston Pizza International, we are committed to a culture that welcomes, encourages, and celebrates the diversity of our team members. Our commitment extends to providing equal opportunities and accommodations throughout our recruitment process. If you require accommodations in our recruitment process, we encourage you to inform the recruiter and/or hiring manager. BPICareers