Business Analyst

As a member of the Product Implementation team, we are seeking a highly motivated and experienced Business Analyst to join our team. As a Business Analyst, you will be responsible for undertaking the business analysis for Mortgage Loan Origination System (LOS) product. This role requires bilingual proficiency in English and French.

**Roles and Responsibilities**:
Perform mortgage/consumer lending requirements gathering, analysis, and documentation tasks as required based on customer needs.

A Business Analyst will gain expertise of the NetOxygen software product and toolset, be able to elicit business requirements from the customer, and create written functional requirement specifications to ensure delivery of a sound and quality software product that meets individual client needs while maintaining product salability and architectural standards. Additionally, this position will provide product support to project management, development, quality assurance, sales, and production support teams.

Travel to customer site is required, as part of this role.

Key Responsibilities:

- Effectively communicate Loan Origination System (LOS) product functionality and business architecture.
- Work with project stakeholders to elicit business requirements and ensure the implementation complies with user and business specifications.
- Analyze and thoroughly document business needs of customer.
- Act as the liaison among stakeholders to encourage innovation for process improvements and system enhancements that result in increased automation, productivity, satisfaction, and data consistency.
- Ensure business requirements are complete and proper approvals are obtained.
- Work with onsite and offshore development teams during construction process to provide guidance and ensure business requirements and functional specifications are followed.
- Assist QA team during testing efforts to ensure business requirements are fulfilled.
- Provide training/mentoring to peers and clients as required.
- Participate in production system roll out at customer site.
- Help develop business/systems training materials, RFI/RFP responses, POC and presentations as requested.
- Communicate with other Business Analysts to understand interdependencies of all projects.
- Constantly look at ways and means to bring more discipline and rigor to the Business Analysis function by adopting more structured methodologies and tools.
- Work with the Domain Consultants/Practice Heads to develop solutions/frameworks for industry pain-points and developing trends.

**Role Demands**
- **Excellence in strategic and analytical problem solving**

Excellence in Business analysis to address customer problems, quick analytical thinking, and able to have focused energy in transforming the requirements into solutions.
- **Outstanding leadership and communication skills**

Polished verbal and written communication style. Ability to confidently build a strong rapport with project teams and the customer teams. Good networking skills to work across different multi-cultural teams towards focused goal. Comfortable in interacting with and presenting to executives and senior business leaders
- **Personal Drive**

Entrepreneurial drive with a can-do attitude, a strong desire to learn and shape your own career path. Commitment to making a positive lasting client impact.
- **Self-Guided Attitude**

**Experience and skill set required**:

- MBA with specialization in Risk Management desired
- Excellent skills in MS Office Tools (Power Point, Word, Excel, Visio)
- Appreciate technology and business trends.

**Salary**: $75,000.00-$90,000.00 per year

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- system administration (preferred)

Work Location: Hybrid remote in Montréal, QC H4L 2L2