Manager, Undergraduate Admissions

1 week ago

London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: 16

**About Western**:
**About Us**:
**Responsibilities**:

- and long-term student decisions in areas such as recruitment and retention.

**Qualifications**:
**Education**:

- 4-year bachelor’s degree in Business Administration or Information Management
- Master’s degree completed or in progress preferred

**Experience**:

- 5 years' leadership and project management experience in a postsecondary environment
- 2 years' experience managing diverse teams, preferably in a postsecondary environment
- 2 years' experience in university admissions
- Leadership experience in a registrar/admissions environment preferred

Knowledge, Skills & Abilities:

- Leadership and management skills with a track record of building and leading a team of professional high performing staff
- Highly capable at using technology to access and manipulate the required dataQuick to notice data inconsistencies or errors that can indicate a process problem that needs review
- Exceptional organizational skills and the ability to manage activities both for self and others effectively
- Judgment, analytical and problem-solving skills with a consultative and collaborative approach to addressing issues and opportunities
- Excellent oral and written communication skills and confidence dealing with all levels of an organization
- High degree of professionalism and diplomacy; with outstanding ability to work effectively and efficiently with internal and external clients at all levels of management
- Proven ability to take initiative and champion a project from conception through implementation and evaluation
- Ability to implement best practices in transfer credit policy and processes
- Strong cognitive skills including problem analysis, decision-making, financial and quantitative analysis
- Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
- Demonstrated commitment to ongoing learning and professional development
- Ability to understand customer needs and expectations by providing excellent customer service directly and indirectly to meet and exceed expectations
- Ability to work within a flexible schedule to accommodate the University’s events and activities with flexibility to work outside regular business hours
- Ability to work and lead in a fluid and challenging work environment with changing priorities and deadlines
- Self-driven, independent thinker who is highly motivated and possesses an intrinsic passion for quality
- Ability to work strategically, tactically, and operationally
- Ability to multi-task and maintain an organized and effective personal work environment
- Intermediate computer skills in Microsoft Office Suite, previous experience with PeopleSoft HE preferred
- Ability to work well under pressure and handle multiple conflicting priorities in a fast-paced environment with frequent interruptions
- Ability to handle diverse situations, multiple projects and rapidly changing priorities
- Ability to work in a manner that is compliant with confidentiality requirements
- Proven ability to develop and foster supportive peer-to-peer relationships with experts/decision makers

**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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