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Inside Sales Representative

2 weeks ago

Montréal, Canada MSP OPERATIONAL CORP Full time

Whether you’re looking for a career change in IT, you’re a business requiring IT support or IT staffing, let Groupe Access Powered by MSP Corp. be your next step to success. - As one of the leading Cyber Security and information technology (IT) services firms in Canada, we have an assortment of services to offer our varied clientele, large or small. This also means we are always looking for qualified & dynamic IT professionals to join our team or our clients. We are looking for an experienced IT **Inside Sales Representative** to join our growing & dynamic team: As an Inside Support Representative at Groupe Access, you play a crucial role in our commitment to excellence and client satisfaction. We are seeking an individual who not only meets but exceeds expectations, embodying a strong work ethic, teamwork, and exceptional communication skills. **Hybrid position** **What you would need**: - Minimum of 3 years of in-house sales experience in IT (Information Technology); - Bilingual (English and French) oral and written; - Insure outstanding customer service; - Organizational and negotiation skills; - Dynamic and results-oriented. **What you would do**: - ** Reliability and Task Ownership**: - Consistently delivers on commitments, hitting deadlines 100% of the time. - Takes full ownership of assigned tasks, executing them with precision and timeliness. - Demonstrates a proactive and results-driven approach, willing to go beyond the defined role for the success of Groupe Access. - ** Team Collaboration and Positive Philosophy**: - Adopts a team-oriented mindset, leveraging collective experience for mutual success. - Leaves ego behind, fostering a positive philosophy that emphasizes collective achievement. - Willingly takes on diverse tasks for the benefit of the team and Groupe Access as a whole. - ** Effective Communication**: - Demonstrates strong communication skills, both orally and in writing, maintaining professionalism at all times. - Prioritizes listening as a key communication skill, seeking to understand before being understood. - ** Engagement and Positivity**: - Maintains a high level of engagement by being present in the office at least 4 days a week. - Upholds a positive attitude that is contagious, fostering a collaborative and energetic work environment. - Actively engages with the team, demonstrating commitment to collective success. - ** Attention to Detail**: - Displays incredible attention to detail, ensuring all work is error-free and complete. - Proactively manages tasks and projects to guarantee proper completion, staying ahead of deadlines. - ** Proactive Renewal Management**: - Takes the initiative in managing renewals, ensuring a proactive approach to prevent any oversight. - Drives the renewal process forward, demonstrating accountability for all parties involved. - ** Energetic and Growth-Oriented**: - Energetic approach to work with a positive attitude. - Enjoys helping others succeed and contributing to the growth of Groupe Access. - ** Customer Engagement and Problem Solving**: - Maintains daily follow-ups on projects, taking responsibility for maintaining contacts with customers on behalf of the supported account representative. - Demonstrates attentiveness, actively asking questions to understand customer needs and providing value. - Consistently solves problems for customers, contributing to overall client satisfaction. If you are a highly motivated and detail-oriented individual with a passion for teamwork and client success, we encourage you to apply. Groupe Access is committed to providing a dynamic and collaborative work environment where your skills and positive attitude will thrive. **Benefits**: - Dental care - Extended health care - Life insurance - On-site gym - On-site parking - Paid time off - RRSP match - Vision care If you or someone you know might be interested in this incredible career opportunity, send us your updated CV. "Communication with out of province clients/vendors will occur, therefore good use of the English language written & spoken is required."