People and Operations Coordinator

2 weeks ago

Calgary, Canada Mikata Health Full time

Mikata helps clinics provide outstanding care to every patient. Clinics across Canada use our software to improve care for more than 500,000 patients each and every month, and we’re growing rapidly.

Join us in transforming care

**The opportunity**

You will be a key player in various aspects of the company responsible for supporting the team and operations as we grow. You will work across teams and report directly to our COO.

This is a full-time, in-person position with a competitive salary and additional perks and benefits.

**Your day-to-day**

People
- Organize internal events and activities
- Assist in recruitment, hiring, onboarding
- Administer team access to office, equipment, and tools
- Work closely with team leads to design and execute employee learning programs
- Integrate inclusion, diversity, equity and accessibility in all of our programs and processes
- Build and manage a healthy, positive office environment

Operations
- Support various operations in finance, customer success, sales
- Support leadership team in managing tasks and priorities
- Undertake special projects across teams

Customer Success & Marketing
- Organize events for customers and other partners
- Support social media presence
- Responding to general inquiries

**About You**
- 3+ years experience in operations, customer service, and/or office management
- You are excellent at managing multiple priorities and thrive in a rapidly changing start-up environment
- You are a natural planner and problem solver
- You take pride in developing strong relationships
- You are an excellent collaborator and use these skills to champion internal initiatives
- You communicate openly, clearly, and often and have strong verbal and written communication skills
- You foster community that allows people to be their best and bring energy and enthusiasm to every task
- You’re curious, ask lots of questions, and learn quickly
- You’re a resourceful problem-solver who’s determined to get the job done
- Comfortable presenting to individuals and groups (virtually and in person)
- The idea of “fixing healthcare” motivates you

**Key Benefits**

**Make an impact**

At Mikata, you have the opportunity to make a lasting, positive impact on healthcare. As part of an innovative, rapidly growing team, you’ll have many opportunities for growth and be challenged to do some of the best work of your career.

**Flexible Hours**

We understand that 9-5 doesn't always work so we have flexible hours so you can get your work done and still get in for those hard to schedule (which we are also working to fix :) mid-day appointments.

**Flexible Vacation**

We focus on getting the job done and not counting days off. Most of the team takes about 4 weeks off (paid) per year.

**Health Benefits**

We have comprehensive medical and dental coverage for you and your family. We pay all of the premiums.

**Hybrid Work**

We have our own office space in Calgary (Beltline) but also have opportunities for hybrid work because we understand that some work is best done at home. The full team is based in Calgary which allows for people to get together for both work and fun

**Team Life**

We have regular events, happy hours, and get togethers with the team (and family/friends) to take a break from work and enjoy each other's company. Our social committee organizes company wide events and each department has a budget for additional activities.

EEP1aplNG6

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