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Operations Manager

2 weeks ago

Winnipeg, Canada Day & Ross Full time

**At Day & Ross, you’ll go far.**

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has become one of the largest transportation companies in Canada. With more than 8,000 employees, drivers, and owner operators, we’re a major player in cross-border and LTL/TL transportation, offering a diverse portfolio of transport and logistics solutions across North America.

For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we were named a Top Company for Women to Work for in Transportation in 2018 and 2019. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.

**About the Role**

Operations Manager

Full-time

Winnipeg, MB

**Shift**: 2:00pm - 10:00pm and weekend availability is required.

As an Operations Manager, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible for ensuring smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines.

This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.

**How You’ll Help**:

- Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees.
- Coach and develop team members using a positive attitude, collaboration, clear communication, and direction.
- Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures.
- Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs.
- Understanding and use of key metrics used to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow.
- Recognize problems and work with others towards a practical and speedy resolution.
- Leads teams of supervisors, lead hands and front line employees in a 24/7 environment.
- Other related duties related as may be required.

**Your Skills and Experience**:

- Post-secondary education in transportation or logistics preferred. A suitable level of practical experience may be considered in lieu of education.
- Trained in the Transportation of Dangerous Goods
- WHMIS certified.
- 3-5 years’ experience in a terminal setting, preferably in the transportation industry.
- Experience leading a team of front line employees, managers, and supervisors
- Contributing to the development of and managing to an annual operating budget.
- Strong leadership skills, including the ability to get things done through others and people development.
- Computer skills with MS Office products and web based programs. Experience with AS400 a definite asset
- Safety oriented
- Good communication skills, verbal and written
- Strong problem solving skills
- Customer oriented
- Ability to multi task and prioritize workload
- English, other languages an asset
- Bilingualism in English and French required for terminals located in the Province of Quebec.
- **As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.**_

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Evening shift
- Night shift

Ability to commute/relocate:

- Winnipeg, MB: reliably commute or plan to relocate before starting work (required)

Shift availability:

- Night Shift (required)

Work Location: In person