Service Coordinator
3 days ago
Our Canadian client is an industry leader in the design and manufacture of engineered systems, and they are looking for a Service Coordinator to support their Langley branch, reporting to the Branch Manager. If you are looking for a career, not just a job, then we want to hear from you
**Responsibilities include**:
- Coordinate and schedule service jobs for field technicians
- Assign jobs to service technicians
- Review customer requirements and determine the priority status of requests
- Source parts and equipment in collaboration with buying groups and suppliers
- Build sustainable customer relationships and trust with customer accounts
- Prepare service quotes for equipment service
- Ensure the work is performed in a safe manner according to HSE guidelines
- Support other departments within the branch
- Provide outstanding customer service
- Participate in training programs as required
**Requirements**:
- Previous experience in HVAC, heating, ventilation industry, retail sales or technical related field would be well regarded.
- A trade of technical designation, CET, or RET certification would be an asset
- Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to multitask, prioritize, and manage time effectively
- Good problem-solving, organizational, and leadership skills
- Ability to work under pressure with mínimal supervision
- Strong work ethic and positive team attitude
**What is Offered**:
- Comfortable daytime shift, Mon-Fri, 7:30 - 4:00 pm.
- Group insurance from day 1 (medical, dental, short
- and long-term disability insurance)
- Contribution to a group RRSP upon hiring
- Employee assistance program (psychological, financial, legal, and parental support services)
- Access to telemedicine with health professionals by chat or secure video session from day 1
- Contribution to membership in a fitness center
- Reimbursement of membership or renewal of a professional order
**About Equation Staffing Solutions.**:
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