Group Benefits Administrator

12 hours ago

Hamilton, Canada WA Health Inc Full time

**Job Summary**

As a **Group Benefits Administrator** at WA Health, you will play a key role in managing and maintaining our clients' health and welfare and pension plans. You will be responsible for handling member information, processing contributions, reconciling reports, and responding to inquiries from members, employers, and other stakeholders. Your role will ensure the efficient operation of our benefits administration processes while maintaining the highest standards of confidentiality and customer service.

**Who We Are**

W.A. Health, we specialize in providing comprehensive third-party administration services for health and welfare and pension trusts, focusing on the unique needs of multi-employer plans. With decades of experience in the industry, we have established ourselves as a trusted partner dedicated to delivering tailored, efficient, and secure benefits administration solutions.

**What We Believe**

WA Health believes in the Power of People. We put our people first.
- Diversity empowers our team.
- Innovation drives our effective solutions.
- Every team member matters at WA Health.
- Your potential knows no bounds with us.

**Responsibilities**
- Maintain and update member personal information in internal systems, ensuring accuracy and confidentiality.
- Prepare, distribute, and process forms and related documents as required by members.
- Validate, enter, and reconcile member contribution information, ensuring accurate data entry and timely processing.
- Reconcile employer contribution reports, identifying and reporting any discrepancies.
- Identify and report overpayments or underpayments and correspond with employers, unions, and other relevant parties to address any delinquencies.
- Manage client enrollments, terminations, amendments, and status changes, including all data entry and updates.
- Collaborate with other staff members to ensure efficient operations and sharing of information across departments.
- Ensure the security and confidentiality of all client information in compliance with relevant regulations.

**Qualifications**:

- 2+ years of experience in benefits administration, pension administration, or a similar role.
- Strong knowledge of group benefits plans, pension plans, and related regulations.
- Excellent communication and interpersonal skills, with a focus on customer service.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with benefits administration software.
- Strong analytical skills and attention to detail.
- Ability to work independently and collaboratively in a fast-paced environment.

WA Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: $52,000.00-$65,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Overtime
- Weekends as needed

**Experience**:

- Microsoft Excel: 3 years (required)
- Microsoft Office: 3 years (required)

**Location**:

- Hamilton, ON L8M 1J6 (required)

Work Location: In person

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