Service Consultant, Group Benefits
2 weeks ago
Are you passionate about facilitating a collaborative client service experience and delivering that WOW factor daily? If you have strong problem‑solving and time‑management skills, this role as a Service Consultant (SC) / Customer Service Representative (CSR) in our Group Benefits department may be perfect for you. What will you do? Partner with consultants and analysts to retain assigned book of business by providing superior service, promptly responding to inquiries, assisting with complex issues, and managing client’s group benefit plans. Review, process, and prepare client reports for new business, renewals, updates, and marketing in accordance with applicable reporting schedules and templates. Develop client communications, including presentations, memos, and email announcements as needed. Maintain accurate client records in the agency management system EPIC and on the client network drive. Review contracts, policies, and plan information for accuracy. Facilitate carrier training and support for clients. Peer‑review documents as required. Assist with special projects in the office as requested. Continuously grow your knowledge of insurance products. Knowledge, Skills and Qualifications Superior verbal and written communication skills. Excellent organizational skills. Effective prioritization and multi‑tasking abilities. Ability to work well under pressure, meet deadlines, and independently. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Client Relationship Management (CRM) experience, preferably with EPIC. Excellent customer‑service skills. Team player who can work independently. Bilingual (English and French) considered an asset. Seniority level: Entry level. Employment type: Full‑time. Job function: Consulting, Information Technology, and Sales. Industries: Insurance. #J-18808-Ljbffr
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Service Consultant, Group Benefits
3 weeks ago
Hamilton, Canada Lawrie Insurance Group Full timeAre you passionate about facilitating a collaborative client service experience and delivering that WOW factor daily? If you have strong problem‑solving and time‑management skills, this role as a Service Consultant (SC) / Customer Service Representative (CSR) in our Group Benefits department may be perfect for you. What will you do? Partner with...
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Entry-Level Group Benefits Service Specialist
3 weeks ago
Hamilton, Canada Lawrie Insurance Group Full timeA leading insurance firm in Hamilton, Ontario, seeks a Service Consultant to deliver exceptional client service within the Group Benefits department. The role involves managing client relationships, processing client reports, and facilitating communication. Ideal candidates have strong verbal and written skills, proficiency in MS Office, and CRM experience....
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Entry-Level Group Benefits Service Specialist
3 weeks ago
Hamilton, Canada Lawrie Insurance Group Full timeA leading insurance firm in Hamilton, Ontario, seeks a Service Consultant to deliver exceptional client service within the Group Benefits department. The role involves managing client relationships, processing client reports, and facilitating communication. Ideal candidates have strong verbal and written skills, proficiency in MS Office, and CRM experience....
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Hamilton, Canada Lawrie Insurance Group Inc. Full time**_Bilingual Benefits Administrator, Group Benefits_** Are you passionate about facilitating a collaborative client service experience and delivering that WOW factor daily? Do you have strong problem solving and time management skills? If so, this position may be perfect for you. We are currently seeking a Benefits Administrator in our Group Benefits...
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Group Benefits Administrator
1 week ago
Hamilton, Canada WA Health Inc Full time**Job Summary** As a **Group Benefits Administrator** at WA Health, you will play a key role in managing and maintaining our clients' health and welfare and pension plans. You will be responsible for handling member information, processing contributions, reconciling reports, and responding to inquiries from members, employers, and other stakeholders. Your...
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Consultant, Business Development, Benefits
2 weeks ago
Hamilton, Canada Princeton Holdings Limited Full timeYou are **client focused** — proactively delivering employee benefit plan solutions to clients as part of their overall compensation strategy. You’re a **relationship builder** — striking a meaningful conversation with a client, colleagues and our network of global partners. You’re a **problem solver** — offering unique, customized solutions to...
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Benefits Specialist
1 week ago
Hamilton, Canada Cowan Insurance Group Full timeYou are **organized** and your attention **to detail is outstanding! highly effective communicator** You love the idea of working in a **dynamic and fast paced environment**! You get satisfaction from providing solutions to clients and colleagues! If this sounds like you, then we’d love to hear from you! **What’s the ask?** The **Benefits...
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Account Manager Group Benefits
3 weeks ago
Hamilton, Canada Canada Life Full timeJoin to apply for the Account Manager Group Benefits role at Canada Life Permanent Full Time The Account Manager, Group Benefits will be focused on the growth of their Group Benefits block. This will include business development activities such as the maintenance and further development of productive relationships with Benefits Advisors and group policy...
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Account Manager Group Benefits
4 weeks ago
Hamilton, Canada Canada Life Full timeJoin to apply for the Account Manager Group Benefits role at Canada Life Permanent Full Time The Account Manager, Group Benefits will be focused on the growth of their Group Benefits block. This will include business development activities such as the maintenance and further development of productive relationships with Benefits Advisors and group policy...
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Account Manager Group Benefits
4 weeks ago
Hamilton, Canada Canada Life Full timeJoin to apply for the Account Manager Group Benefits role at Canada Life Permanent Full Time The Account Manager, Group Benefits will be focused on the growth of their Group Benefits block. This will include business development activities such as the maintenance and further development of productive relationships with Benefits Advisors and group policy...
