Secretary/clerk

Why Fraser Health?:
We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service. We are currently looking for casual** Secretary/Clerks **to join our Specialized Geriatric Clinic team at Victoria Heights located in **New Westminster, B.C.**

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Detailed Overview:
Provides secretarial and reception support to the Specialized Geriatric Clinic such as developing presentations, recording minutes, arranging meetings, responding to inquiries, directing calls, filing and maintaining appointment calendars; books and schedules out-patient appointment including coordinating patient appointment for physicians at the assigned location.

**Responsibilities**:

- Maintains appointment calendars for the interdisciplinary team and physician by receiving and reviewing appointment requests and appointment calendars; books, schedules and/re-schedules appointments, as required; arranges meetings by setting times, booking room and equipment, typing and circulating notices, flyers and/or agendas.
- Admits and discharges patients by collecting demographic data and entering information into a computerized system, completing required forms and attaining required signatures; updates computerized system according to changes.
- Books and schedules out-patient appointments by receiving and reviewing referrals and referral information, in accordance with the interdisciplinary team and physician schedules; contacts patient, interdisciplinary team members and/or physician to confirm appointment times; rearranges schedules as required.
- Performs receptionist duties such as answering the telephone, directing calls, taking and relaying messages and responding to general and specific program inquiries such as admission criteria; opens, dates and distributes internal mail.
- Compiles statistical and other related information such as workload and client data for further review by the Manager or designate; runs reports and collects data from the computerized system and performs basic calculations, as needed; researches and summarized data for various memos, reporting and correspondence for use at meetings.
- Performs timekeeping functions such as inputting hours into the payroll system; distributes cheques and/or pay stubs to staff.
- Sets up and maintains office filing and distribution systems for the assigned area including correspondence, reports, physician files, patient information and meeting documentation.
- Processes office and/or medical/surgical supply orders by completing requisition forms for signature; forwards requisitions to Material Management, checks incoming orders and follow up on order discrepancies or concerns.
- Participates in quality improvement activities such as providing input into the effectiveness and efficiency of standard forms, utilization of space, work flow and process.
- Performs other related duties as assigned.

Qualifications**:Education and Experience**
Grade 12 and two (2) years' recent, related experience or an equivalent combination of education, training and experience.
**Skills and Abilities**
- Ability to keyboard at 45 wpm
- Knowledge of medical terminology
- Ability to communicate effectively, both verbally and in writing
- Ability to deal with others effectively
- Physical ability to carry out the duties of the position
- Ability to supervise
- Ability to organize work
- Ability to operate related equipment