Administrative Support Iii

3 days ago

St Paul, Canada Alberta Health Services Full time

Your Opportunity:
Reports to the Supervisor of Health Information Management. Registration of clients utilizing regional registration system to include the collection/verification of patient demographic information as well as validation of health care insurance. Creation of Unique Lifetime Identifier (ULI #) for non-residents of Alberta/new Alberta residents/ newborns in the Alberta Person Directory. Switchboard duties. Collect and receipt payment for clients that do not have valid health care insurance, uninsured services, medical supplies etc. Respond to telephone queries. Application of identification wristbands for all clients. Greet clients, visitors and staff, and directing them to the appropriate areas throughout the Health Center in a pleasant, professional, and courteous manner. Maintain a positive public image to patients, visitors, staff, and physicians. Complete deposits as per Finance guidelines and maintain the float. Review point of touch documents scanned by Units. Redirect release of information requests to Disclosure, process quick release of information where applicable. Ensure work area is stocked with necessary supplies and supplies are stored appropriately. Buddy system. Training new staff utilizing a buddy system. Maintain confidentiality at all times. Health Information - Records Management duties. Perform other duties as required.

Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- **Classification**:Administrative Support III
- ** Union**:AUPE GSS
- ** Unit and Program**:Patient Registration - HIM
- ** Primary Location**:St. Paul Health Centre
- ** Location Details**:As Per Location
- ** Multi-Site**:Not Applicable
- ** FTE**:0.82
- ** Posting End Date**:08-JAN-2025
- ** Temporary Employee Class**:Temporary Part Time
- ** Date Available**:18-JAN-2025
- ** Temporary End Date**:30-APR-2025
- ** Hours per Shift**:6.25, 6.75
- ** Length of Shift in weeks**:2
- ** Shifts per cycle**:10
- ** Shift Pattern**:Days, Evenings, Nights, Weekends
- ** Days Off**:As Per Rotation
- ** Minimum Salary**:$23.53
- ** Maximum Salary**:$28.60
- ** Vehicle Requirement**:Not Applicable

**Required Qualifications**:
Completion of Grade 12 or equivalent.

**Additional Required Qualifications**:
Grade 12 Diploma or Equivalent. Successful completion of Medical Terminology course (testing will be performed). 2 years reception experience. Excellent interpersonal skills. Ability to work cooperatively and professionally with clients, nursing staff, and physicians. Ability to prioritize and organize work in a fast-paced environment. Excellent attendance record, reliability, and personal suitability must be demonstrated through employment references. Ability to read, write, and communicate effectively. Superior customer service skills. Proven accuracy in spelling, keyboarding, and attention to detail. Minimum typing speed of 45 wpm (testing will be performed). Proven initiative and ability to work with mínimal supervision.

**Preferred Qualifications**:
Familiarity of Connect Care/ Alberta Health Services Programs an asset.

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