IT Support Specialist On Site Full Time

2 days ago

Milton, Canada Fraser Direct Full time

Come for a job and stay for a career
We are a family-owned rapidly growing boutique fulfillment company that helps keep Canadian commerce growing. Come join a winning team and workplace community where having fun is a must, but excellence is always first
- Pay rate: $45,000 - $50,000 annually
- Location: 8300 Lawson Road, Milton ON
- Schedules: Monday to Friday (8.30am - 5.00pm) plus rotational on-call coverage

Why you’ll love us
- Competitive pay & Benefits (Holiday, Paid Time Off)
- On-demand pay options
- Excellent work-life balance
- Social responsibility/sustainability culture
- On-the-job training and skills development
- Monthly Recognition Awards
- Social committee & company events

The Job
To support the IT Department by responding to daily operational break/fix issues in the Office and Warehouse promptly. Proactively monitoring and maintaining systems, networks and equipment
What your job duties may include
- Troubleshoot network equipment and software problems
- Network setup and reconfiguration, routers, modems, switches, LAN, IP Networking etc
- Install, maintain, troubleshoot and administer the use of LANs, WANs, VPN computer workstations and peripheral equipment
- Resolve open IT trouble tickets in a timely manner
- Configuring equipment and network cabling
- Provide problem-solving services and customer service to network users
- Assist with software and hardware security procedures
- Assist with data backups and disaster recovery operations
- Set up AVAYA (VoIP) telephone systems
- Responsible for asset management
- Plan, coordinate and implement projects consistent with continuous improvement objectives
- Other Ad-hoc duties as assigned
- Infrequent travel to other facilities in Guelph, Acton and London (Ontario) required
- Minimum 3 years’ experience in an IT Administration & Support capacity
- Microsoft Windows, Microsoft Office
- Microsoft Windows Servers (setup, maintenance, backup/restore, and administration)
- Active Directory, Exchange Server, FTP Servers, encryption technologies, & anti-virus solutions
- Network Administration (TCP/IP, DNS, DHCP, SMTP, wireless access points, switches, vLANs, firewall & routing configuration, VPN Tunnels, remote access technologies)
- Configuration Management and experience implementing Industry Best Practices
- Strong ability to learn quickly, and adapt to change
- Excellent interpersonal, written and verbal communication skills
- VMware ESX / vSphere / vCenter (setup, maintenance, backup/restore, and administration) is a plus
- Server-class hardware, including storage technologies is a plus
- Administering cloud-based services (SaaS, IaaS) is a good to have is a plus
- Mobile computers (operating systems, and associated hardware) is a plus
- Experience working with Label printers in a warehouse environment is a plus

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected class.

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