Customer Support Specialist

3 days ago

Milton, Canada Uline Full time

**Customer Support Specialist**

**Pay from $28 to $32 per hour with significant growth and earning potential**

**Toronto Branch**

**3333 James Snow Parkway, Milton, ON L9T 8L1**

Fast, friendly and customer focused. As a Uline Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

**Full-Time Hours**: Various in-office shifts available.

**Why Customer Service at Uline?**
- **Learn**:In-depth training helps you sharpen communication and problem-solving skills.
- **Develop**: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
- **Connect**: Build strong relationships in our collaborative in-person setting with regular team events.

**Position Responsibilities**
- Process customer orders, make product recommendations and handle account inquiries using world-class technology.
- Be a product and solutions expert We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.

**Minimum Requirements**
- High school diploma or equivalent. Bachelor's degree** preferred.**
- Excellent problem-solving, listening and communication skills.
- Prior customer service experience is **a plus,** but if you are eager to learn, we will train you

**Benefits**
- Company-paid extended health coverage and RRSP with 6% employer match that starts day one
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.

**Employee Perks**
- On-site café, outdoor patio and first-class fitness center.
- Monthly employee-appreciation events.
- Opportunities for community involvement.
- Best-in-class, clean, modern facilities.

**About Uline**

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All positions are on-site.

Uline is an Equal Opportunity Employer

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LI-TOR001

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