Receptionist
1 day ago
**About Us**:
We are a busy and growing medical clinic dedicated to providing exceptional patient care. We are currently seeking a highly organized, professional, and friendly Medical Receptionist to join our team. If you thrive in a fast-paced environment, have strong technical skills, and enjoy interacting with patients, we would love to hear from you.
**Key Responsibilities**:
- Greet and check in patients in a courteous and welcoming manner
- Answer incoming phone calls efficiently and professionally
- Call patients requesting our services
- Schedule and confirm patient appointments using our Electronic Medical Records (EMR) system
- Maintain accurate and up-to-date patient records
- Process insurance information and assist with billing inquiries as needed
- Promote clinic services where appropriate through soft selling techniques (e.g., informing patients about additional services, new programs, or wellness initiatives)
- Manage a variety of administrative tasks, including filing, scanning, and data entry
- Maintain a clean, organized, and professional front desk area
- Handle multiple tasks while maintaining attention to detail and providing excellent service
- Communicate effectively with medical staff and patients to ensure smooth clinic operations
**Qualifications**:
- Minimum 1-2 years of experience as a medical receptionist or in a similar healthcare administrative role
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required
- Experience working with Electronic Medical Records (EMR) systems is mandatory
- Demonstrated selling skills with the ability to promote services in a respectful, patient-centered manner
- Exceptional multitasking, organizational, and time-management skills
- Strong interpersonal and communication skills, both verbal and written
- Positive, upbeat demeanor with a commitment to providing outstanding customer service
- Ability to handle sensitive and confidential information with discretion
- Professional appearance and attitude
**Preferred**:
- Previous experience in a family medicine or specialty clinic setting
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