Account Strategist

**WHO WE ARE**

We’re Chatterson - Canada’s leading real estate marketing agency. With over 15 years of award-winning experience supporting the industry’s leading builders, developers and visionaries, we’re known for transforming places into destinations and neighbourhoods into thriving communities.

**THE OPPORTUNITY**

You’re a motivated self-starter with strong organizational skills and even stronger relationship-building ones. A master at reading between the lines, you pride yourself on being a problem solver, spotting potential fires and putting them out before the smoke rises. You’re good with words, have a keen eye for sleek design and a passion for real estate. If a client roster of home builders, developers and industry thought leaders make your pupils dilate, we want to hear from you.

As an Account Strategist, you will be responsible for the day-to-day account management of key clients, ensuring that projects are flawlessly managed, tracked internally and successfully launched. Detail-oriented, deadline-driven and a team player, you will work closely with the account and creative teams to ensure all projects are executed on time and within budget. You will maintain a client-centric mindset while delivering top-notch customer service across all accounts, fostering iron-clad relationships and long-term client retention.

**ABOUT THE ROLE**
- Get immersed in exciting, fast-paced, projects currently on the go within our client portfolio
- Take ownership of project execution from start to finish, including initial kick-offs, development of key deliverables, and final delivery.
- Act as the primary point of contact for clients, understanding their needs, managing expectations, and ensuring consistent communication throughout the project lifecycle.
- Lead internal project kick-offs, brainstorming sessions, and client meetings to ensure alignment and smooth workflows.
- Provide clear and actionable project briefs, critique deliverables for quality and alignment, and maintain adherence to approved objectives.
- Identify internal and external resources required to achieve project goals efficiently.
- Organize and track projects using our project management systems, adhering to internal processes to ensure timely and effective execution.
- Review all deliverables to maintain high standards, ensuring they are error-free, meet client feedback, and align with strategic objectives.
- Collaborate with the digital department to develop, present, and maintain impactful digital media strategies and campaigns tailored to client goals.

**SKILLS + EXPERIENCE**
- Minimum 2 years experience working as an account manager/strategist or similar role
- Professional manner and high level of comfort when interacting with all levels within the organization and clients
- Deadline-driven with experience prioritizing multiple projects
- Highly motivated, enthusiastic and ambitious individual
- Excellent verbal and written communication skills
- A proactive approach to your responsibilities, clients and team members
- Experience managing digital advertising platforms (primarily Google Ads and Meta Ads)
- Experience using scheduling, time management and budgeting software is an asset
- Familiarity and comfort working within an Apple environment
- Real estate knowledge/experience is highly desirable

**PERKS**
- Casual office environment
- Quarterly Gold Star team events
- Comprehensive benefits package after 3 months
- Hybrid role—work from home Fridays + additional WFH days throughout the year
- Flexible work environment
- Use of Aspen Building amenities (gym, dog patio, basketball court, etc.)
- PTO between Christmas and New Year

Pay: $70,000.00-$80,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- On-site gym
- Paid time off
- Vision care
- Work from home

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- account or client managment: 2 years (preferred)
- real estate industry: 1 year (preferred)

Work Location: In person