Red Seal Carpenter, Customer Care Liaslon

1 week ago

West Vancouver, Canada Hart Tipton Construction Full time

Hart Tipton Construction, one of BC’s top modern home builders, is seeking a full-time Customer Care Carpenter to join our elite team. Known for crafting architecturally significant, ultra custom homes, we are looking for an experienced professional Carpenter versed in BC building code, to support clients post-construction with service, maintenance, and warranty care.

In this client-facing role, you’ll be responsible for identifying and completing carpentry-related tasks and addressing any warranty concerns with precision and professionalism. You will also determine when issues fall outside of the carpentry scope, and will be expected to coordinate with appropriate sub trades to resolve them efficiently.

Key Responsibilities:
Identify, troubleshoot, and perform carpentry (forming, framing, finishing) related to new home construction, maintenance and warranty items
Act as a trusted company representative in client homes
Coordinate sub trades for issues beyond carpentry or to coordinate warranty coverage
Communicate clearly with clients, site supervisors, and subcontractors

Qualifications:
Minimum 7 years of experience in full-scope custom residential construction start to finish, all aspects of new home construction
Strong carpentry skills and a problem-solving mindset
Excellent interpersonal and communication abilities
Professional, client-focused demeanor
Strong organizational skills
Ability to use spreadsheets, able to document using photos/ annotation software, ability to read blueprints
Knowledge of BC Building code.
Must live in greater Vancouver and have a valid drivers license to service homes in West Vancouver and Vancouver

Pay: $40.00-$50.00 per hour

Expected hours: 8 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- West Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have photos of homes you have helped build and what aspects from start to finish have you worked on for custom residential? Forming, framing, finishing, architectural homes.

**Experience**:

- carpentry: 7 years (required)

Licence/Certification:

- Driving Licence (required)
- Red Seal (preferred)

Work Location: In person

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