Retail Sales Manager

**About Us**

The Buffalo Room is a unique retail space nestled within the scenic Saskatoon Farm, offering customers a curated selection of local, handcrafted, and seasonal goods. We’re passionate about providing an exceptional shopping experience that reflects the beauty and values of our community. The Buffalo Room plays a key role in delivering a welcoming and memorable guest experience to our patrons.

**Position Overview**

We are seeking a **dynamic, hands-on Retail Sales Manager** to lead the day-to-day operations and long-term success of The Buffalo Room. This role combines people leadership, visual merchandising, inventory management, and customer engagement in a fast-paced, values-driven environment.

**Key Responsibilities**
- Oversee daily operations of The Buffalo Room to ensure excellence in customer service, sales performance, and overall store presentation
- Greet and engage customers, offering personalized product recommendations and creating a warm, inviting shopping experience
- Lead, train, schedule, and support a team of retail staff—ensuring high morale, accountability, and ongoing professional development
- Manage inventory levels: place orders, receive shipments, maintain stockrooms, and coordinate with vendors to ensure optimal product availability
- Plan and execute visual merchandising strategies and seasonal displays to highlight key products and enhance sales
- Operate and manage the point-of-sale system; process transactions, returns, and exchanges
- Monitor sales performance, analyze trends, and identify opportunities for growth and operational improvement
- Collaborate with the General Manager to review store sales, staffing needs, and performance metrics
- Support and participate in marketing initiatives such as social media content, in-store demonstrations, and events tied to The Buffalo Room
- Maintain cleanliness and organization of the store, stock room, storage areas, and customer washrooms; dispose of garbage and recyclables responsibly
- Work flexible hours, including weekends and the occasional evening, especially during peak seasons and special events
- Perform additional duties as assigned to contribute to the success of The Buffalo Room and Saskatoon Farm

**Required Experience & Qualifications**
- **Minimum 3 years** of experience in the retail industry
- **At least 1 year** in a retail management or supervisory role
- Proven ability to lead teams and achieve performance targets
- Experience in visual merchandising, inventory management, and customer service
- Comfortable using retail technology, POS systems, and basic reporting tools
- Creative, detail-oriented, and solution-focused
- Strong interpersonal and communication skills

**Compensation & Benefits**
- **Wage**: $24 - $26 per hour (based on experience)
- **Bonuses & Incentives**: Performance-based bonuses and seasonal event-related income opportunities
- **Employment Type**: Full-time, year-round position
- Opportunities for growth and development within a vibrant, locally focused business

**Skills You’ll Develop and Apply**
- **Leadership & Team Building** - Motivate and guide your team to succeed
- **Creativity & Innovation** - Design compelling merchandising and marketing displays
- **Communication** - Deliver excellent customer service and build strong team relationships
- **Digital & Technical Skills** - Operate POS systems and analyze retail reports
- **Problem Solving** - Resolve issues quickly and maintain smooth day-to-day operations
- **Numeracy & Inventory Control** - Track and manage stock, analyze sales, and place orders
- **Customer Engagement** - Build lasting connections with a loyal customer base

**Language Requirements**
- English (fluency required)
- Additional languages are considered an asset

**Why Join Us?**

At the **Saskatoon Farm**, we’re more than a destination—we’re a community. As a leader in The Buffalo Room, you’ll play a key role in shaping how customers experience our space and the values we represent. This is a unique opportunity to contribute to a local business rooted in family and community connections.

Pay: $24.00-$26.00 per hour

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- On-site parking
- Store discount

**Experience**:

- Retail management: 1 year (required)
- Retail sales: 3 years (required)

Work Location: On the road