Retail Manager

Overview:
It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey. At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity.

**The Company**:
**OSL (Outsourced Sales Leadership)** was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition.

**About the role**:
At OSL we are excited to partner with a
**Global Leader in Vaping** and are looking to recruit a
**Retail Manager in Robson Street.**

As the Manager, you are the key to our success You are an inspiring leader who knows how to build, mentor, and grow a successful, highly motivated team of fantastic sales associates. You are passionate, driven, and excited about working for one of the world’s most popular vape brands. Reporting to the Area Manager, you will make sure your store is running efficiently and expertly. You will have an opportunity to build a great team, while managing operations and maximizing profitability.

**What you’ll do**:

- Build, manage and grow a team of winning sales associates
- This role requires a work hard, play hard attitude: “win at all costs (well almost), and have fun while you’re doing it”
- Manage all aspects of store operations
- Grow sales month over month
- Manage inventory to ensure proper resupply of goods
- Establish clear, challenging, achievable goals for the store and sales team
- Strong understanding of retail store operations, merchandising and customer service

**What you bring**:

- 3-5 years’ experience in retail management
- The knowledge that when your team is successful, you are successful - your leadership style should reflect this
- Proven ability to deliver exceptional service, identify and satisfy customer needs, and manage the operational success
- Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics
- Experience with recruitment, coaching, and leading a team of successful salespeople
- Detail-oriented, results-focused, problem solver with a proven ability to successfully manage multiple priorities
- Ability to work, days, evenings, and weekends

**What’s in it for you**:

- Competitive base salary +bonus
- RRSP matching program
- Vacation plus additional flex days
- Comprehensive health, dental and life benefits
- Training and development opportunities to grow your career
- Named one of Canada’s Best Managed Companies
- A supportive workplace culture and work environment
- Employee development programs

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.