Resource Centre Supervisor

Do you want to make a meaningful impact within your community and work closely with our donors and partners? Join The Mustard Seed and lead a passionate team, coordinate supply distribution, connect with donors, and make a real impact in the community as a Resource Centre Supervisor.

The Resource Centre Supervisor works together with Volunteers and the rest of the Resource Centre team to co-ordinate and facilitate picking up and redistribution of supplies for The Mustard Seed Locations in Calgary, as well as connecting with Donors and representing The Mustard Seed through contacts in the community. The Resource Centre Supervisor leads the team at the Sorting Centre and is responsible under the Foothills Shelter Manger’s direction for managing the resources allotted to support the Resource Sorting Centre.

**Employment Type**: Full-time, Permanent
**Schedule**: Monday to Friday (8:00AM to 4:00PM)
**Reporting to**: Shelter Manager
**City**: Calgary
**Number of Positions to Fill**: 1
**RFR #**: 1670

**MAJOR DUTIES AND RESPONSIBILITIES**
- Development of warehouse procedures and safety protocols.
- Supervise certified staff in storing, moving pallets of donations on/off warehouse racking with a walkie stacker
- Lead the Resource Sorting Centre team and volunteers in all their responsibilities; daily project management of tasks
- Provide leadership, coordinate and build a network of Individual and Group Volunteers to be instrumental in doing the work of the Resource Sorting Centre;
- Ensure upkeep and maintenance of the Resource Sorting Centre is done;
- Communicate with and develop relationships with partners that support the Sorting Centre (For exporting clothing etc.);
- Do ‘UKG’ for all Resource Sorting Centre Staff
- Administrate and keep statistics of all resources coming in and out of the Resource Sorting Centre;
- Communication with Impact Centre, Wellness Centre, Employment, Housing, and the Shelters to facilitate providing whatever donations they need to support their area;
- Management of the delivery truck schedules to ensure the flow of donations and resources are kept up;
- Arrange the transfer of food services supplies between the ministry sites;
- Manage staff and volunteer schedules to keep the Resource Sorting Centre staffed and working well;
- Be a positive Mustard Seed Ambassador;
- Required to abide by all Health & Safety protocols including completing a report for all incidents that occur, including near misses, in a timely manner.
- Other duties as may be assigned.

**MINIMUM QUALIFICATIONS AND SKILLS**
- Warehouse Management/Supervision
- Pallet Jack and Stacker Class 3 (will train)
- Excellent Driving record and experience
- Solid understanding of computers, and Microsoft Office programs
- Excellent communication skills
- Excellent organizational skills
- Solid administrative skills to track, monitor, and report stats accurately
- Strong team player

**WORKING CONDITIONS**
- Lifting required
- Driving required
- As The Mustard Seed is a Christian ministry, we require our employees sign an agreement indicating that they will respect and not detract from our Statement of Faith.
- Employees are to be aware that many of our clients may experience difficulties or impairment at times, which could result in them uttering threats, discriminatory statements, and other insults at your person. This may in a raised voice, or in seeing unpredictable behaviour up to and including the possibility of them becoming aggressive.
- Training on how to respond is provided, but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments.

**Additional Requirements**:

- An Employment Background Check is required for all positions at The Mustard Seed.
- As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.
- Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer.

**Compensation & Benefits**:

- The Mustard Seed offers a competitive compensation package including 100% employer paid extended health and dental benefits for staff and dependents, matching RRSP after one year of service, and wellness days.
- All Mustard Seed employees have access to the Employee and Family Assistance Program (EFAP), which provides support for maintaining a healthy work-life balance, addressing mental health concerns, and focusing on personal development in various areas.

**Note**:

- Your privacy is important to us. The information we collect is used solely for consideration for employment.
- Please visit our careers page to see more job opportunities.