Medical Office Assistant/receptionist Primary Care Network

Salary range: The salary range for this position is CAD $25.54 - $27.22 / hour Why Fraser Health?:
Are you passionate about providing administrative support for primary health care services in your community? Are you looking to bring your extensive Medical office skills to a rewarding role? If you have answered “yes”, we want you to keep reading to explore your career with us

We currently have an exciting **Casual** opportunity for a **Medical Office Assistant/Receptionist** to provide support to our Primary Care Network located in beautiful **Burnaby, B.C**

**Prmiary Care Networks(PCN) -**Are unified system of medical homes (e.g., GP/NP office, primary care clinics, etc.) that work together and that are connected to other primary health care services delivered or contracted by health authorities, community-based social programs and other health services organizations. PCNs work to deliver patients, families and caregivers with access to comprehensive, person-centred, culturally safe, quality primary care. PCNs maintain strong linkages with specialized community services programs as well as the broader health system.Learn more Primary and Community Care - Careers at Fraser Health

**Burnaby** is a rapidly growing metropolitan area at the geographic centre of Metro Vancouver with different municipalities at all of its borders. The city is recognized as one of the Lower Mainland’s most attractive suburbs and is known for its schools, lakes, and mountains. It has one of the highest parkland-to-resident ratios in all of North America, and is home to a wide variety of arts and culture. There is always something new to experience. To learn more click here

**Experience some of the benefits of working with us, including**:

- Career advancement and growth opportunities
- Comprehensive health benefits including extended health and dental 100% paid by us, that cover you and your whole family.
- Health and well-being resources, including an employee and family assistance program.
- Generous vacation time: eligible employees can earn up to four (4) weeks of vacation per year, with the possibility of accruing extra time based on there tenor with us.
- Access to exclusive staff discounts and perks with various partners including, a Transit Incentive Program
- A defined pension plan.

**_*Eligibility based on employment status_**

**Join our team at Fraser Health
- where cared for people ,care for people.**

Detailed Overview: Under the general supervision of the primary care clinicians, this position provides administrative day-to-day support to the assigned primary health care services in an interdisciplinary, outreach or clinic setting. Performs duties such as front desk reception interacting directly with clients who have highly complex medical and social needs, registering new clients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, specimen processing, ordering supplies and maintaining stocks, maintaining database(s) including billing procedures and maintenance of electronic client case load, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment. Responsibilities:

- Provides reception services by performing duties such as operating a multi-line switchboard or phone, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing general clinic information, receiving visitors, and determining whether an emergent situation exists and referring to appropriate areas.
- Receives and registers clients, books appointments, follows up on/processes physician/nurse practitioner orders regarding referrals and diagnostic tests, contacts other clinics/departments/hospitals to obtain information and make arrangements as required and telephones and/or transmits test results and other medical information to clients, physicians and others according to established procedures.
- Types material such as correspondence, reports and documents utilizing various word processing software and computerized systems by performing functions such as inputting client information, maintaining registers, and typing from handwritten draft or general instruction and transcribing from dictaphone. Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the patient and/or family.
- Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports.
- Sets up and maintains the client and administrative filing system, according to policies and procedures designed to protect confidentiality, for a variety of records such as corre