Medical Office Assistant

2 weeks ago

Burnaby, Canada Maywood Medical Clinic Full time

**Who are we?**

**Maywood Medical is a family medicine clinic providing longitudinal and comprehensive primary care**. We are a team of five family physicians looking to develop a long-term relationship with our staff, colleagues, and patients. We strive to foster a supportive and enjoyable work environment. Our newly renovated medical space is on the ground floor of a professional and medical building located in the heart of Metrotown.

**Where?**110-4980 Kingsway, Burnaby

**When?** Position starts as soon as possible. We would like to schedule a work interview to see if we are a good fit.

**Hours?** Looking for someone who can work full-time, Monday to Friday 8:30 - 4:30.

**Create a strong impact at Maywood Medical**

You will take charge of all administrative duties related to patient care. You will assist the doctors with both clinical and non-clinical administrative tasks. You will establish relationships with other healthcare providers and services in BC to help patients navigate the healthcare system.

**Sample of a MOA’s contributions**:

- Anticipates and completes all administrative duties for medical doctors
- Schedules and confirms appointments
- Maintains updated and accurate patient records
- Electronically documents all MOA encounters with patients when necessary
- Annotates and files all incoming documents
- Answers and prioritizes incoming calls from doctors’ offices and patients, takes messages, and relays information to doctors
- Comforts challenging patients by anticipating patients’ anxieties and answering patients’ questions
- Maintains office inventory and equipment, anticipates needed supplies and orders
- Works as a team with other MOAs
- Identifies areas of improvement and participates in quality improvement activities

**Must have attributes**:

- Detail oriented with strong organizational skills
- High level of proficiency with a computer
- Types at 50+ words per minute
- Good communication both orally and written
- Punctual and professional
- Receptionist or customer service experience is an asset
- Intention to stay with the clinic long-term

**Nice to have attributes**:

- Proficient use of OSCAR EMR
- Basic understanding of medical terminology
- Additional languages

**Job Types**: Full-time, Permanent

Pay: $19.00-$23.00 per hour

**Benefits**:

- Casual dress
- Company events

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Burnaby, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Language**:

- English (required)

Work Location: In person

Expected start date: 2025-01-27

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