Customer Service Rep

2 weeks ago

Abbotsford, Canada Hospital Transfers Full time

**Customer Service Rep - Abbotsford**

Hospital Transfers is the leading provider of non-emergency, patient transfers for medically stable patients throughout the Lower Mainland and Fraser Valley. Using our specially equipped fleet of vehicles, our crews transfer patients via wheelchair and stretcher throughout the healthcare system. Based in Abbotsford, our small, friendly and fast-paced office is looking for a positive, team player to join us as a full time Customer Service Representative.

**Job Description/Responsibilities**

Reporting to your Control Room Manager, your duties will include but are not limited to:

- Ensure all calls are answered quickly, efficiently and with world class customer service
- Assist other Telephonists as required depending on call volumes and/or specialization
- Create, modify, record or disseminate information between callers and/or other parties using the equipment, training and/or tools provided by SNT
- Report any issues, concerns or requests to Dispatch as required
- Provide a first point of contact for Hospital staff, patients and their families
- Complete various administrative duties
- Other duties as assigned by SNT

**Hours of Work**

Your hours of work will be Saturdays and Sundays from 7:00 to 12:00 and Mondays from 16:00 to 21:00 (4:00 pm to 9:00 pm). However, our service window is 6:00 am to midnight, 7 days per week. We require flexibility in days available and hours available.

**Skills and Abilities**
- Ability to provide a world class customer service experience
- Our Customer Service Representatives direct, guide, liaise and coordinate information between the caller, dispatchers and other parties as required

**Requirements**:

- 2 to 3 years of customer service experience, experience in a call center environment an asset
- High attention to detail
- A positive, can-do attitude, strong work ethic and a team player
- Demonstrated experience working independently with mínimal supervision
- Must be able to multi-task
- Set priorities and work under pressure
- Both doses of the Covid vaccination

**What our patients / customers say about our crews**:

- **_ Professional, courteous and really genuine people is all I have met during the 15 trips with this company over the last 2-1/2 months.. From the very first encounter with with Rob driving, and taking exceptional care of me & my wife......... I am so very impressed with the number of staff - Robin, Janet and so many others, who have been with you for many years. What shines through is that they really love what they are doing each day.”_

  • Customer Service Representative

    7 days ago

    Abbotsford, Canada The Bugman Pest Control Services Full time

    We’re looking for someone to be the friendly voice behind our phones and inbox. As a customer service rep for Bugman Pest Control, you’ll be the first point of contact for people dealing with everything from ants in the kitchen to rats in the attic, and your job is to help them feel taken care of from the very first conversation. **About Us** At The...

  • Customer Service Representative

    1 week ago

    Abbotsford, Canada Hudson Service Group Full time

    We are an established but growing Plumbing + HVAC company located in Abbotsford. Our new ownership is looking for energetic individuals eager to join a dynamic team! In this position you will be responsible for dispatching and customer service. You will be working with technicians on a daily basis and following up with customers to confirm 100% customer...

  • Deli & Guest Experience Rep

    5 days ago

    Abbotsford, Canada Lepp's Bakehouse & Delicatessen Full time

    Lepp's Bakehouse is looking for a Deli & Guest Experience Rep to join our team in Downtown Abbotsford. - **In order to apply, bring your resume in person to the Bakehouse on West Railway St. **_Ask for General Manager Steph or Operations Manager Dani! - **PLEASE NOTE: One position is full time permanent through fall/winter - applicants must be available to...

  • Customer Relations Rep

    2 days ago

    Abbotsford, Canada Mor-gate Group Full time

    As a representative of our organization, you are given the chance to get your foot in the door with a rapidly growing company and help bring exciting new products and opportunities to the communities around you. Not only do you get to work virtually with customers, you get to make great money doing it! We only promote from within and look to enrich the...

  • Customer Service/Inside Sales Representative

    1 week ago

    Abbotsford, British Columbia, Canada Boyd Distributors Full time

    We are looking to fill a full-time, permanent position for an Inside Sales / Customer Sales Rep at our Abbotsford location. This is a Monday to Friday job with some early morning starts required on occasion. We value attention to detail, reliability, and good communicators.The Inside Sales Representative is responsible for working with customers, answering...

  • Comm o 15r

    1 week ago

    Abbotsford, Canada BC Public Service Full time

    Posting Title - COMM O 15R - Graphic Design Specialist - Position Classification - Communications Officer R15 - Union - N/A - Work Options - Remote - Location - Abbotsford, BC V2S 1H4 CA Campbell River, BC V9W 6Y7 CA Cranbrook, BC V1C 7G5 CA Fort Nelson, BC V0C 1R0 CA Hope, BC V0X 1L0 CA Kamloops, BC V2H 1B7 CA Kelowna, BC V1Z 2S9 CA Multiple Locations, BC...

  • Sales Representative

    5 days ago

    Abbotsford, Canada Kent Automotive Full time

    Ready to make an impact? We’re waiting for you! Kent Automotive is looking for motivated, driven sales reps who ensure their customers’ success through problem-solving, relationship building and providing outstanding products and service. With 70 years in the game, we’ve been making an impact as a proven leader in the industry. We need talented sales...

  • Customer Service

    7 days ago

    Abbotsford, Canada FFCL COURIERS INC Full time

    Job Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or issues. This is a great opportunity for someone who enjoys helping...

  • Customer Services

    7 days ago

    Abbotsford, Canada CV. Salina Lintas Jaya Full time

    **Job Overview** **Responsibilities** - Provide accurate information about products and services while actively listening to customer needs. - Handle customer complaints and resolve issues in a timely manner. - Perform data entry tasks to maintain accurate customer records and interactions. - Upsell products and services based on customer needs and...

  • Creative Services

    7 days ago

    Abbotsford, Canada P2C Ministries Full time

    **Title: Creative Services (Marketing) Manager** **Ministry: Creative Services** **Location: Hybrid, National Resource Centre, Abbotsford, BC** **Reports to: Director Creative Services + Development** **Position type: Full-time, permanent (40 hours/ week)** Power to Change is now a certified Best Christian Workplace! We are a non-profit movement that...