Sales Consultant

For over 50 years, the Roy Foss Automotive Group has been a proud cornerstone of the community—built on trust, integrity, and lasting relationships. We’re grateful to have earned the loyalty of long-time customers and to continually welcome new ones who value the comfort of a name they can rely on. Our longstanding commitment to service excellence and customer-focused innovation has earned us a reputation as a leader in sales, service, and parts. At the heart of our success is our incredible team—dedicated, passionate individuals who go above and beyond every day.

Our Roy Foss dealerships—among Canada's largest Chevrolet, Buick, GMC, and Cadillac retailers—continue to set industry benchmarks for sales and service excellence.

The Sales Consultant is responsible for developing ongoing and long-term relationships with customers while being a product specialist advising customers on the right vehicle purchase. As a team player, the Sales Consultants strive to develop collaborative relationships throughout the dealership and provide exceptional customer service while promoting and selling our full range of vehicles.

**Primary Job Responsibilities Include**:

- Greet and assist customers, identify their vehicle needs, and build lasting relationships through exceptional customer service and regular follow-ups.
- Manage the full sales cycle from inquiry to delivery, including test drives, negotiations, and closing deals in alignment with dealership targets.
- Maintain thorough knowledge of vehicle features, pricing, including of competitor brands
- Maintain contact with customers post-sale to ensure satisfaction, encourage repeat business, and solicit referrals.
- Work with finance and service teams to ensure smooth delivery and complete all sales documentation in accordance with dealership and regulatory standards.
- Accurately update and manage customer interactions in the CRM system to track leads, schedule follow-ups, and ensure timely communication.
- All other duties as deemed necessary by Sales Manager / General Manager

**What we're looking for**:

- 1-3 Years in a sales background.
- Positive Attitude & Work Ethic: Bring a winning mindset, strong hustle, self-motivation to deliver results daily & finding the best solutions so we can all win.
- Customer Experience Focus: Go the extra mile with excellent listening and problem-solving skills to create an outstanding customer journey.
- Team Player with People Skills: Work collaboratively with a professional demeanor, strong interpersonal skills, and an engaging presence.
- Attention to Detail: Maintain a high level of accuracy, especially in a fast-paced environment, with strong organizational and problem-solving abilities.
- Tech Savvy: Comfortable using technology; experience with 1-80 software is an asset.
- Qualifications: Valid OMVIC certification, driver’s license, and clean driving record required
- Previous GM experience nice to have, but not required
- Professional demeanour and appearance.
- Willingness to consistently go the extra mile to create an extraordinary customer experience
- Self-motivated with excellent work ethic.

**Why Work for RoyFoss**
- A great compensation package - unlimited earning potential
- Strong management support
- Comprehensive Health & Dental package
- Professional Team-spirited environment with a supportive service team.
- Strong training program - training support as needed
- Growth potential within our growing automotive organization
- Demo or vehicle allowance
- At Roy Foss Automotive, we’re committed to fostering an environment of equal opportunity for everyone. We welcome individuals of all races, colours, religions, genders, gender identities, sexual orientations, national origins, ages, and abilities—as well as all other characteristics protected by law. _
- We truly value the power of diversity and believe that an inclusive workforce not only strengthens our culture, but also drives innovation and helps us better serve our customers and community. _
- We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions._