HR Coordinator- People

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
People & Culture Coordinator
We pride ourselves on achieving exceptional results in hotel operations by blending the science of hotel management with the art of hospitality. If you’re looking for a company where you can grow your career and contribute to a positive workplace culture, we invite you to join our team.
As the People & Culture Coordinator, you will support all aspects of the hotel’s human resources operations, including recruitment, employee relations, training, and compliance. You will play a vital role in fostering an engaging, supportive environment for our team members while ensuring HR policies and practices align with legal and organizational standards.
Key Responsibilities
Recruitment & Onboarding
- Ensure timely processing of new hire documentation and orientation.

Employee Relations & Engagement
- Act as a trusted liaison between employees and management, addressing concerns and promoting a positive workplace culture.
- Coordinate employee engagement and recognition activities in partnership with department leaders.
- Support diversity, equity, and inclusion (DEI) initiatives.
- Conduct or coordinate exit interviews and provide feedback to management on turnover trends.

Training & Development
- Organize and facilitate staff training sessions (customer service, compliance, policies).
- Support performance management processes, including probationary reviews, appraisals, and corrective actions.
- Collaborate with company-wide HR and training teams on corporate initiatives and programs.

HR Administration & Compliance
- Maintain accurate and confidential employee records, including contracts, work permits, and visas.
- Assist with payroll and benefits administration; provide support to employees on HR, benefits, and policy inquiries.
- Prepare HR-related reports, metrics, and dashboards for management.
- Support HR audits and participate in compliance reviews.
- Ensure compliance with employment standards, human rights, health & safety legislation, and company policies.
- Support workplace health, safety, and wellness initiatives, including reporting and compliance activities.

General Support
- Perform additional duties as assigned to support the People & Culture team and hotel operations.

Core Competencies
- Customer Focus
- Communication
- Teamwork & Collaboration
- Problem Solving
- Planning & Organizing
- Accountability & Dependability
- Service Orientation
- Quality Orientation
- Adaptability
- Confidentiality & Professionalism

**Qualifications**:

- Minimum 2 years’ experience in Human Resources, ideally in hospitality.
- Strong organizational and administrative skills with attention to detail.
- Excellent written and verbal communication abilities.
- Solid understanding of labour laws and HR best practices.
- Proficiency in HRIS systems, payroll software, and Microsoft Office Suite.
- Strong interpersonal skills and ability to handle confidential information with discretion.
- High degree of professionalism, resourcefulness, and initiative.

Working Conditions
- Flexible availability, including evenings, weekends, and holidays as needed.
- On-site role within the hotel office environment, with regular staff and management interaction.
- Extended periods of computer use, sitting, and standing.
- Occasional travel may be required to support recruitment or training initiatives.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.
PERKS
- Rewards & Recognition
- Discounted Hotel Stays for Team Members and Family & Friends rates too
- 25% discount at our restaurants for up to 6 people
- Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
- Ongoing Employee events, incentives & recognition
- Growth Opportunities
- Career Advancement starts from Within
- Dedicated Training Program
- Employee Assistance Program (EAP)
- Free mental Health Support, Legal & Financial Counselling
- Refer a friend or family and earn money
- Group Life Insurance, Extended Health, Dental, Vision Care
- Complimentary Stays
- RRSP Matching
- Milestone Rewards
- Tuition Credit Program

**SUMMATION**:
**ABSOLUTELY NO PHONE CALLS PLEASE**
Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandma