Full-time Markham Counter Order Desk Agent

7 days ago


Markham, Canada ACCELAUTO Full time

We are hiring a full-time permanent Central Order Desk Agent. If you are a dedicated individual looking for long-term employment and growth, this could be the perfect fit

**Key Responsibilities**
- Answer inbound calls and process orders from in a professional manner
- Collaborate with the Central Order Desk team, warehouse staff, and other departments to service customers
- Make follow-up calls to customers when necessary
- Make inventory checks to ensure product availability
- Strong communication skills
- Proficient computer skills
- Accountability and dependability
- Time management skills and deadline-oriented mindset
- Effective attention to detail and a high degree of accuracy
- Strong willingness to improve, learn and adapt in accordance with modern practices

**Requirements**:

- Customer service experience (1 year minimum)
- Auto parts background is an asset
- Cantonese is preferred

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$18.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Markham, ON L3R0H1: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer Support & Client Services Occupations: 1 year (preferred)
- customer service: 1 year (preferred)


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