Night Auditor

4 days ago

Niagara Falls, Canada Ramada Niagara FallsFallsview Full time

Our team at the Ramada Niagara Falls/Fallsview is currently seeking a Night Auditor to join our team. Reporting to the Front Office Manager, responsibilities and essential job functions include, but are not limited to the following:

- Welcome and acknowledge each and every guest with a smile, eye contact and a friendly verbal greeting.
- Serves as a night shift office cashier by auditing daily guest ledgers.
- Performs all audit procedures
- Performs a variety of actives to ensure all current days sales balance and payments have been properly processed.
- Balance cash transactions, receipts, and work performed.
- Perform cash deposits.
- Ensure all charges and taxes are correctly posted.
- Handle cash and credit transactions.
- Provide accurate information to potentials guests.
- Check guests in and out of the hotel.
- Provide professional, quality service to customers
- Participate in front office meetings.
- Handle wake-up call requests for guests.
- Create, cancel and change room reservations upon requests.
- Provide guests general local knowledge, hotel facilities, and services.
- Balance all revenue departments on a daily basis, and complete reports.
- Participate in cross-training if necessary.
- Respond to guests needs upon request.

**Requirements**:

- **Hours: 11:00 p.m. - 7:00 a.m.**:

- Proficient computer skills.
- Excellent interpersonal and communications skills when dealing with guests and associates.
- Demonstrates good mathematical skills and working knowledge of accounting principals.
- Front Desk or Night Audit experience an asset.
- Opera V5 PMS knowledge an asset.
- Ability to work independently with mínimal supervision.

**Job Types**: Full-time, Permanent

Pay: $17.00-$17.50 per hour

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed

Ability to commute/relocate:

- Niagara Falls, ON L2G 3Y3: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Night audit: 1 year (preferred)

Work Location: In person

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