Donor Relations Coordinator

**Position title**:
Donor Relations Coordinator

**Reports to**:
Manager of Development

**Start Date**:
As soon as possible

**Department**:
Development Department

**Location**:
Hospice Peterborough (hybrid working arrangement)

**Starting Rate**:
$26.14/hr

**Salary Range**:
$26.14-$30.30 per hour

**Type of Employment**

Permanent Part-time

**Work Hours**

28 hours per week, occasional evenings and weekends

**EHB**:
Extended Health Benefits available

**Pension**:
Healthcare of Ontario Pension Plan (HOOPP)

**Posting Date**:
Thursday October 10, 2024

**Closing Date**:
Monday October 28, 2024 by 4:00pm

**Job Purpose/Summary**:
The Donor Stewardship Coordinator will work with the Resource Development team to help develop, enhance, and implement fundraising and communications strategies for Hospice Peterborough.

**Primary Duties and Responsibilities**:

- In collaboration with Hospice staff and volunteers to implement the annual Fundraising and Communication plan.
- Maintain positive relationships with donors and volunteers to ensure appropriate recognition.
- Identify and execute initiatives and opportunities to increase awareness and fundraising revenue.
- Continuous and timely data management - entry, analysis, and updating
- Input, export, and analyze data pertaining to donors, volunteers and fundraising as needed.
- Enhance the donor experience through tech and touchpoints.
- Creating tailored communications, as assigned.
- Plan and co-ordinate fundraising activities and events as assigned adhering to all federal, provincial and municipal regulations.
- Actively engage with staff and volunteer teams to develop strong donor, community, media partnerships to advance philanthropic engagement.
- Represent Hospice Peterborough in a positive and professional manner in the best interest of the organization, at all times.
- Donor engagements through community presentations, meetings, and tours.
- In cooperation with staff; recruit, screen, train and supervise volunteers.
- Expand and foster volunteer relationships and roles for specialized stewardship opportunities.
- Provide staff support for fundraising activities, special events and committees.
- Possess a keen interest in best practice fundraising and emerging industry trends.
- Be conscious and sensitive to the nature of our work and the clients we serve.

**Organizational Responsibilities**:

- Participate in Development Department meetings as well as contribute to organizational activities, which promote effective team building.
- Represent Hospice Peterborough in the community at events, education opportunities and on committees as required.
- Complete administrative and fundraising reports in a timely manner.
- Fulfill all responsibilities in accordance with the by-laws, policies and procedures, and standards of Hospice Peterborough.
- Willingness to accept other duties as required.

**Qualifications**:

- **Experience **_
- 3-5 years of experience in fundraising with established demonstrated success, preferably in the not-for-profit sector.
- **Knowledge, Skills, Abilities and Requirements**_
- Proven track record with fundraising and donor relations.
- Proficient in data entry and analysis.
- Effective time management skills with the proven ability to accomplish multiple projects over varying timelines, demonstrating excellence in prioritization and problem-solving.
- Working knowledge, proficiency and on-going training required in Office 365, Canva, Adobe Creative Suite including InDesign, Photoshop, Illustrator, Zoom, Constant Contact and WordPress.
- Valid driver’s license and vehicle; occasional travel may be required.
- Must have a vulnerable sector Police check screening completed within the 6 months.**
- Must attend Hospice Peterborough’s volunteer training within 1 year of employment.
- Proven ability to understand strategic direction, fundraising, and donor centric communications.
- Experience with customer-relationship management database.
- Ability to work flexible hours on occasion.

**Work Conditions and Physical Capabilities**:

- Ability to work in a fast-paced, highly detailed environment with moderate interruptions.
- Shared office space requires ability to focus in a busy environment.
- Flexible hybrid work model.
- Ability to lift, grip, walk, sit, stand, climb stairs; use fine motor skill movements.

**Key Competencies**:

- **Accountability**: Take ownership of personal workload to meet multiple deadlines.
- **Adaptability**: Adapt and respond to changing priorities, technologies and requirements.
- **Attention to detail**: Ability to achieve accuracy and thoroughness.
- **Building Relationships**:Establish and maintain positive working relationships while being approachable to others, both internally and externally.
- **Commitment**: Commitment to Hospice Peterborough’s mission, vision and goals.
- **Communicate Effectively**:Speak, listen and write in a clear, thorough and timely manner using appropriate and effect