Client Support Coordinator

2 weeks ago

Peterborough, Canada Alzheimer Society Peterborough Kawartha Lakes Northumberland Haliburton Full time

Who You Are

You are a caring and compassionate person who is dedicated to putting the unique needs of the person living with dementia and their care partner at the centre of everything you do. You are an excellent communicator who actively listens and collaborates with others. You understand the importance of behaving ethically, creating boundaries, and providing support in a manner that is suited to the individual and/or family.

What you will be doing:

- Providing ongoing support services to people living with dementia and their care partners. This includes facilitating support groups, providing one to one support, information, and education.
- Working with individuals to develop an ongoing support plan. This could include support services from within the Alzheimer Society as well as referrals to community partners.
- Communication with community partners and/ or referral sources to ensure early intervention and a collaborative approach to support for the person with dementia and their care partner.
- Building strong internal and external relationships with clients, staff, volunteers, donors and community stakeholders
- Maintaining confidential, accurate client documentation records

What you bring to the table:

- Diploma or degree in health care, social services, gerontology, or other related discipline
- Experience working directly with people living with dementia and their care partners
- Previous experience with a community-based agency or not for profit
- Willingness to participate in professional development and work actively with team members.
- Ability to travel within our four counties.

Who We Are

We are a locally based organization that serves people living with dementia, their care partners, and families. Need in our region is rising quickly, and we are poised to address it: our strategic plan is in place, our staff are on the forefront of innovation, and our fundraising is ready to go to the next level.

We support our staff to maintain a work-life balance, have excellent benefits and ensure you have access to continued professional development. Our office is beautiful and spacious, and we encourage you to bring your sense of humor to work with you.

How to Apply

Salary for this position is Grade 4, commensurate to experience: $40,040.00 - $42,315.00.
- Commitment to Equitable Recruitment_
- The Alzheimer Society of Peterborough Kawartha Lakes Northumberland and Haliburton recognizes the value and dignity of each individual and ensures everyone has genuine, open, and unhindered access to employment opportunities, free from any barriers, systemic or otherwise. _

Disclaimer: This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required by the incumbent may be asked to perform other duties as required.

**Job Types**: Full-time, Permanent

**Salary**: $40,040.00-$42,315.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Wellness program

Schedule:

- Monday to Friday

**Education**:

- DCS / DEC (preferred)

**Experience**:

- client service: 2 years (preferred)

Ability to Commute:

- Peterborough, ON K9H 7E7 (required)

Ability to Relocate:

- Peterborough, ON K9H 7E7: Relocate before starting work (required)

Work Location: In person

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