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Supervisor

5 days ago

Guelph, Canada The Cannabist Shop Full time

**THE CANNABIST SHOP** is looking to add enthusiastic people to our team

As advocates of responsible consumption, we are here to educate and build our cannabis community. Our goal is to provide customers with only the finest products, with our knowledgeable and personable team to assist with each individual need.

Thank you for your interest in joining our team. All applicants must be the minimum age of 19 with flexible availability with varying shifts including days, evenings and weekends with the store being open every day.

**What to expect**

In joining our team, training is ongoing in this role for you and the entire team to provide a great work environment and the best possible customer experience.

If you enjoy a fast-paced work environment are energetic and positive with a can-do attitude towards customer satisfaction and working in a team environment then **THE CANNABIST SHOP** is the perfect place for you.

**Why join us**

  • Great leadership and a positive inclusive team environment
  • Cross-training, continual learning and opportunity for growth
  • Employee incentives programs and social events

**Requirements and Qualifications**

  • Pre-employment Criminal Record Check
  • CannSell Ontario Standard Certificate
  • Desire and ability to develop a positive in-depth understanding of cannabis
  • 2 years plus experience in a similar scope of role with sales and customer service experience in retail or hospitality with extensive customer-facing interaction
  • Ability to diplomatically and professionally interact with customers at all times

**Typical responsibilities of the job include**

  • Engage with customers to understand their needs and educate them on responsible cannabis use
  • Provide information based on ongoing learning and accurate product knowledge
  • Convert customer needs into sales in real-time using tablets for order processing
  • Cultivate, grow and retain customer base through an exemplary customer experience
  • Working with team members to fulfill orders and cash out customers
  • Comprehend, apply, follow and enforce guidelines as required by industry regulations

**Experience**

  • Retail: 1 year (preferred)
  • Customer Service: 1 year (preferred)
  • Work remotely: No

THE CANNABIST SHOP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Job Type**: Part-time

Pay: From $18.00 per hour

Expected hours: 15 - 30 per week

Additional pay

  • Tips

**Benefits**

  • Casual dress
  • Flexible schedule
  • Store discount

Flexible language requirement

  • French not required

Schedule

  • Day shift
  • Evening shift
  • Every Weekend
  • Monday to Friday

**Experience**

  • Customer service: 2 years (preferred)

Work Location: In person

Expected start date: 2025-04-07