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Service and Aftermarket Sales Coordinator

2 weeks ago

Moncton, Canada Apex Industries Full time

**Job Summary**

**Duties**
- Work with the customer to understand their need and schedule the appropriate service.
- Promote all overhead door, dock leveler, roll-up door, and other product offerings, services, and quote accurate pricing.
- Enter detailed information in a service work order that allows the Operations Supervisor to match the best qualified technician to the customer's need.
- Act as a liaison between customers and the operations team, gather the necessary information and respond appropriately.
- Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases.
- Provide general information to internal and external customers.
- Represent the company in a professional manner with great customer service and communication skills.
- Recognize and communicate areas to improve.

**Requirements**:

- Construction industry courses or industry work experience would be considered an asset.
- Hands-on training approach “learning by doing”.
- Keyboarding skills and the ability to learn new computer skills.
- Syspro ERP experience would be considered an asset.
- Strong organization skills and teamwork values.
- Very detailed oriented.
- Ability to work unsupervised.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Language**:

- English (required)

Work Location: In person

Expected start date: 2025-03-17